Angela Carrasco
San Antonio
Summary
Detail-oriented and mission-driven retired U.S. Air Force veteran with over 20 years of distinguished military service in logistics, operations, and customer support, managing high-value assets exceeding $300 million. Proven leader adept at guiding cross-functional teams, mitigating risk, and ensuring operational excellence in high-pressure environments. Recognized for exceptional public speaking, team leadership, and strong interpersonal skills developed through extensive military training and service. Committed to delivering empathetic, accurate, and timely service to customers while consistently applying integrity, effective communication, and critical thinking to every task.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Superintendent, Material Management | Flight
United States Air Force
01.2003 - 01.2024
- Led a team of 108 personnel in managing five high-volume distribution hubs with a combined inventory valued at $365 million, ensuring the accuracy, security, and compliance of all transactions and inventory movements.
- Coordinated the relocation of over 278,000 equipment items and oversaw a $275K infrastructure upgrade, which expanded warehouse capacity by 30%—demonstrating strong project execution and process improvement skills.
- Supervised 15 frontline managers responsible for logistics support across two major aircraft maintenance operations; implemented team training and qualification systems to ensure procedural consistency and program compliance.
- Applied analytical thinking to resolve a critical four-year supply backlog, successfully procuring essential GPS components and restoring operational readiness—paralleling the skills needed in claims issue resolution.
- Served as liaison to senior leadership, delivering written reports and verbal briefings on personnel performance, training programs, and logistical resource alignment.
- Processed over 2,000 transactions in support of 80 secure government projects, including consolidation of 45 equipment accounts—cutting processing time by 50% and improving oversight, similar to managing complex claims workflows.
- Centralized three independent warehouses into one unified asset hub, enhancing service delivery and internal coordination—skills directly aligned with Genworth’s emphasis on cross-team collaboration.
- Managed the base repair cycle program, ensuring safe and compliant handling of sensitive and high-value items, including hazardous materials and classified assets, reflecting meticulous attention to detail, documentation, and regulatory compliance.
- Developed and implemented action plans that supported logistics for 20 military aircraft during high-stakes exercises—achieving 100% on-time success with no disruptions, showcasing leadership under pressure.
- Directed administrative workflows and customer case resolutions with strict adherence to federal compliance and standard operating procedures.
- Trained and mentored incoming personnel, developed process training guides, and participated in quality assurance reviews.
Education
Master of Science - Human Resource Management
University of Arizona
01.2026
Bachelor of Arts - Human Resource Management
University of Arizona
Associates Applied Science - Logistics Management
Community College of the Air Force
Skills
- Customer Service & Call Resolution
- Policy & Procedure Compliance
- Cross-Team Collaboration
- Microsoft Office Suite & CRM Systems
- Multi-tasking & Workflow Prioritization
- Remote Work & Virtual Training Proficiency
- Risk Management & Asset Protection
- Leadership & Team Mentoring
- Process Improvement & Change Management
- Project management
- Quality assurance
- Leadership development
Certification
- 2024 SHRM Certification
- 2024 APTD & CPTD Certification
- 2023 Foundations of Project Management, Coursera
- 2023 Project Planning, Coursera
- 2020 Green Dot Violence Prevention Strategy and certification
- 2020 LEAN Process Improvement Certification, Tri-County Career Academy
- 2019 Lean Six Sigma Black Belt Certification
- 2018 Project Management Professional 35 hr Training (PMP), Vets 2PM
- 2019 DoD Govtwide COMM Purchase Card Overview, Defense Acquisition
Awards
2022 Group's Senior Non-Commissioned Officer of the Quarter, 2021 – Squadron Senior Non-Commissioned Officer of the Year, 2019 – Mission Support Group's “Supervisor” of the Quarter, 2019- Noncommissioned Officer of the Quarter, 2018-Squadron Noncommissioned Officer of the Year, 2017- Noncommissioned Officer of the Quarter
Additional Information
- Eligible to work remotely in CST/EST states (Texas-based)
- Reliable high-speed internet and dedicated home office
- Comfortable with video conferencing and camera-on participation
Timeline
Superintendent, Material Management | Flight
United States Air Force
01.2003 - 01.2024
Bachelor of Arts - Human Resource Management
University of Arizona
Associates Applied Science - Logistics Management
Community College of the Air Force
Master of Science - Human Resource Management
University of Arizona
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