Angela Case
Henry Citizens Club
Shavertown,PA
2027
years of professional experience
Dynamic bartender with a proven track record at Moose Lodge #1276, excelling in customer service and multitasking. Known for developing loyal clientele through engaging interactions and maintaining high cleanliness standards. Highly reliable team player, adept at managing cash transactions and ensuring compliance with health regulations in fast-paced environments.
Dynamic individual with hands-on experience in cleanliness, multitasking and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Bartender
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Adapted quickly to fast-paced environment, managing multiple orders effectively while maintaining quality service.
- Served high customer volumes during special events, nights, and weekends.
- Assisted in maintaining cleanliness and organization of bar area to enhance customer experience.
- Developed strong communication skills through interaction with diverse clientele, enhancing customer relationships.
Bartender
- Assisted in maintaining cleanliness and organization of bar area to enhance customer experience.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Developed strong communication skills through interaction with diverse clientele, enhancing customer relationships.
- Monitored inventory levels and assisted in restocking supplies to support uninterrupted operations.
- Participated in training sessions on safety protocols and responsible serving practices for compliance.
- Adapted quickly to fast-paced environment, managing multiple orders effectively while maintaining quality service.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Cleaner
- Maintained cleanliness and sanitation in assigned areas to ensure a safe environment.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
- Business
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Outgoing personality
Customer service expertise
Cleanliness and hygiene
Engaging personality
Cash and credit transactions
Fast learner
Honest and dependable
Timeline
Bartender
Moose Lodge #1276
2021 - CurrentRead More
Bartender
Henry Citizens Club
2012 - CurrentRead More
Cleaner
Henry Citizens Club
2012 - 2016Read More
James M Coughlin Highschool
from Business
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