Reliable student and employee with excellent time management skills. Use my bilingual skills to communicate effectively with customers and individuals when necessary. Outgoing and have positive interactions with individuals.
Overview
4
4
years of professional experience
Work History
Barista
ONDO
Ann Arbor, MI
08.2024 - Current
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Maintained a clean work environment by wiping down counters
Ground beans for espresso shots according to each customer specifications.
Business Manager
Supermercado El Quetzal
Novi, MI
04.2024 - Current
Maintained financial records, prepared budgets, and monitored expenditures for the shop
Review existing contracts with vendors and suppliers to ensure compliance with the shop
Recommended process improvements that would reduce costs while increasing productivity.
Negotiated pricing agreements with vendors and suppliers based on organizational needs.
Interacted with customers and vendors with utmost professionalism to solve various problems.
Provide excellent customer service when working as a cashier
Make sure to stock on items we are low on and take notes of expiration dates
Boba Barista
Ding Tea
Novi, MI
11.2022 - 08.2024
Prepared and cooked the tea bases and boba necessary for the day.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and mopping
Stocked shelves with syrups and toppings for the drinks.
Did inventory once a week in the morning to make sure we knew what we needed to order.
Answered the phone and helped customers' needs be answered.
Trained new baristas
Ordered and received supplies to restock beverage items
Prepared and served hot or cold beverages.
Collaborated with co-workers to do our job efficiently
Cashier
Wendys Fast Food
Wixom, MI
06.2020 - 01.2024
Stocked shelves with merchandise when needed.
Greeted customers and answered any questions they had about deals or new products.
Operated cash register efficiently and accurately, processed payments by cash and credit card
Maintained clean and orderly checkout areas by sanitizing register area, kitchen tops, emptying trash cans
Maintained cleanliness of outdoor dining areas by regularly sanitizing