Angela Cervantes
Henderson,NV
Summary
Results-driven sales representative with expertise in customer relationship management and appointment scheduling. Proven ability to enhance client satisfaction through personalized sales techniques and exceptional service.
Overview
1
1
Language
3
3
years of professional experience
Work History
Sales Representative CONSULTANT
SPOILED LASER MEDICAL SPA
Las Vegas, Nevada
01.2025 - 06.2026
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Collaborated with team members to enhance customer service experience.
- Conducted follow-up calls to ensure client satisfaction after treatments.
- Provided support during promotional events to drive customer interest.
- Assisted in scheduling appointments to optimize service availability.
- Updated client records and maintained confidentiality of personal information.
Front Desk Receptionist
PRESTIGE DEALERSHIP
Las Vegas, Nevada
03.2024 - 02.2025
- Scheduled appointments and maintained the front desk calendar efficiently.
- Greeted and welcomed clients with professionalism and friendliness.
- Managed incoming calls and directed them to appropriate departments.
- Coordinated the flow of customers to ensure timely service delivery.
Sales Representative
AGW
Las Vegas, Nevada
08.2023 - 02.2024
- Assisted customers with product selection and provided detailed information.
- Processed sales transactions accurately using the point-of-sale system.
- Collaborated with team members to ensure optimal customer service experience.
- Conducted daily inventory checks to maintain stock levels and product availability.
Education
High School Diploma -
CLARK HIGH SCHOOL ED
Las Vegas, NV05-2022
Skills
- Tailored sales strategies
- Customer relationship management
- Sales forecasting
- Product knowledge
- Customer retention strategies
- Inventory management
- Promotional coordination
- Appointment scheduling
- Customer service excellence
- Market analysis
- Adaptive learning
Languages
Spanish
Native/ Bilingual
Timeline
Sales Representative CONSULTANT
SPOILED LASER MEDICAL SPA
01.2025 - 06.2026
Front Desk Receptionist
PRESTIGE DEALERSHIP
03.2024 - 02.2025
Sales Representative
AGW
08.2023 - 02.2024
High School Diploma -
CLARK HIGH SCHOOL ED