Angela Chamberlain
Goldendale,WA
Judge a man by his questions rather than his answers.
Voltaire
Summary
Top-notch Manager with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Three Brothers Moving
Richland , WA
09.2015 - Current
- Entrepreneur of year.
- New business from zero to $350,000 year in first 18 months.
- Maintained P&L and shouldered corporate fiscal responsibility.
Owner/Operator
Mister Mattress
Richland, WA
06.2013 - 06.2019
- Consulted with customers to assess needs and propose optimal solutions.
- Started business with 8k, grew to 200k per year gross.
Account Executive
Ricoh Americas Corporation
Kennewick, WA
08.2011 - 12.2012
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Leveraged CRM to collect, organize and manage sales data and customer information.
Sales Associate
Mattress Land
Kennewick, WA
08.2011 - 12.2012
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Account Executive
Zones Inc
Portland, OR
10.2009 - 08.2011
- Rising Star Award
Insurance Sales Agent
Senior Solutions
Kennewick, WA
01.2009 - 10.2009
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Assistant Manager
Ashley Furniture Homestore
Richland, WA
08.2006 - 12.2008
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
General Manager
Oakwood Homes
Puyallup, WA
06.2002 - 11.2004
- Sold and delivered 35 homes in one month.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Palm Harbor Homes
Kennewick, WA
10.1998 - 03.2002
- Turned a gross profit for failing store for first time in 5 years in 4 months.
- Obtained 100% Customer Satisfaction
- Grew from salesperson, sales manager to General Manager.
- Salesman of the month 12x.
Education
Associates In Claims - Insurance Claims
10.2023
Skills
- Financial Management
- Organizational Leadership
- Microsoft Office
- Intuit QuickBooks
- Account Management
- Critical Thinking
- Complex Problem-Solving
- Budgeting and Cost Control
- Sales Growth
- Building Codes
- Project Oversight
- Business Knowledge
- Negotiation
- Content Management
- DOT compliance
- Relationship Management
- Logistics planning
- Shipping and packaging
- Materials transport
- Budget forecasting
Accomplishments
- Supervised team of 20 staff members.
- Promoted to General Sales Manager after 2 successful years in the sales department.
- Deans and Presidents List
- Top Salesman
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner/Operator - Three Brothers Moving
09.2015 - Current
Owner/Operator - Mister Mattress
06.2013 - 06.2019
Account Executive - Ricoh Americas Corporation
08.2011 - 12.2012
Sales Associate - Mattress Land
08.2011 - 12.2012
Account Executive - Zones Inc
10.2009 - 08.2011
Insurance Sales Agent - Senior Solutions
01.2009 - 10.2009
Assistant Manager - Ashley Furniture Homestore
08.2006 - 12.2008
General Manager - Oakwood Homes
06.2002 - 11.2004
General Manager - Palm Harbor Homes
10.1998 - 03.2002
The Institutes Knowledge Group - Associates In Claims, Insurance Claims