Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Angela Charlton

Parkersburg,WV

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
11
years of professional experience
1
1
Certification

Work History

DELIVERY DRIVER(TEMP)

SMOKEY MOUNTAIN LOGISTICS
08.2024 - 02.2025
  • Transporting and delivering goods and/or items to clients or business in a safe, timely manner.
  • Examining and/or reviewing orders before and after delivery to make sure that orders are complete, charges are right, and clients are satisfied.
  • Helping with the loading and unloading of materials from the delivery vehicle.
  • Building and maintaining a healthy relationship with clients by answering any questions they may have and handling their complaints.
  • Rescheduling deliveries with customers if they are unable to receive them.
  • Completing and submitting logs and reports.

ASSISTANT LAB TECH

CSL BEHRING
01.2022 - 03.2022
  • Follow safety guidelines and regulations (I.e. HSE, SOP, cGMP).
  • Proper handling and disposal of biohazard materials.
  • Assist certified individuals by prepping samples and performing various lab tests.
  • Record keeping.
  • Machine operation.
  • Maintain and troubleshoot instrumentation.

MEDICAL SCREENER/DONOR SUPPORT TECH/PLASMA PROCESSING TECH

CSL BEHRING
06.2021 - 01.2022
  • Performing health screening procedures such as blood pressure, pulse, weight, temperature.
  • Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.
  • Prepare autopheresis machines for the pheresis process.
  • Monitor donors & the pheresis process, responds to specific alarms or signals that may occur during the process.
  • Disconnects the donor when the process is complete.
  • Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process (i.e. machine alerts & alarms, volume variances, donor adverse events).
  • Responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality.
  • Conduct daily calibration of equipment.
  • Follow safety guidelines and regulations (I.e. HSE, SOP, cGMP), proper handling and disposal of biohazard materials.

DELIVERY SPECIALIST

O'REILLY AUTO PARTS
07.2019 - 03.2021
  • Drive company vehicle.
  • Deliver parts & products to stores and/or distribution center.
  • Maintain daily city rout manifest for deliveries.
  • Responsible for fleet/fuel card & fuel report.
  • Preform vehicle inspection and fluid maintenance prior to operating vehicle each day (I.e. oil, radiator, transmission fluid).
  • Accurately log milage daily.

DONOR CENTER TECH

GRIFOLS PLASMA
07.2017 - 07.2019
  • Conduct pre-donation medical screening (I.e. blood pressure, weight, temperature, hematocrit and total protein levels).
  • Provide appropriate feedback to ineligible donor candidates.
  • Endure all donor screening information is complete and accurate.
  • Maintain donor confidentiality.

CLIENT SERVICE SPECIALIST

VCA ANIMAL HOSPITALS
06.2014 - 06.2016
  • Greeting visitors.
  • Answering phones.
  • Guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Relaying messages to doctors or corresponding staff.
  • Recommending & explaining various products and services.
  • Managing medical records, charts, reports and correspondence.

Education

High School Diploma -

Vero Beach High School
Vero Beach, FL
06-2014

Skills

  • Clear communication
  • Organizational time strategies
  • Interpersonal communication
  • Effective problem resolution
  • Innovative thinking
  • Engaged listening
  • Strategic decision-making
  • Service excellence
  • Strong focus on accuracy
  • Adaptability
  • Optimistic mindset
  • Valid Driver's license
  • Collaborative teamwork

Certification

  • Basic Life Support, American Heart Association - Exp. 04/30/2027
  • Adult First Aid/CPR/AED, American Red Cross - Exp. 06/11/2026

Timeline

DELIVERY DRIVER(TEMP)

SMOKEY MOUNTAIN LOGISTICS
08.2024 - 02.2025

ASSISTANT LAB TECH

CSL BEHRING
01.2022 - 03.2022

MEDICAL SCREENER/DONOR SUPPORT TECH/PLASMA PROCESSING TECH

CSL BEHRING
06.2021 - 01.2022

DELIVERY SPECIALIST

O'REILLY AUTO PARTS
07.2019 - 03.2021

DONOR CENTER TECH

GRIFOLS PLASMA
07.2017 - 07.2019

CLIENT SERVICE SPECIALIST

VCA ANIMAL HOSPITALS
06.2014 - 06.2016

High School Diploma -

Vero Beach High School