Angela Chartier
Tulsa
Summary
Dynamic Administrative Assistant with proven expertise with 20 years of experience at Warren Cat, excelling in customer service and data management. Recognized for enhancing workflow efficiency and fostering strong team collaboration. Proficient in Microsoft Excel and adept at problem-solving, I streamline processes and maintain organized filing systems, ensuring timely support for operational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Warren Cat
Tulsa, OK
03.2006 - Current
- Coordinated daily office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling and prioritization of appointments, ensuring optimal time management for Field Service technicians.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Developed and maintained filing systems, improving document retrieval time and organization.
- Assisted in planning company events, fostering employee engagement and collaboration across departments.
Education
No Degree - Executive Administrative Assistant
Oklahoma Wesleyan University
Bartlesville, OKHigh School Diploma -
Collinsville High School
Collinsville, OK05-1990
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Clerical support
- Strong problem solver
- Documentation and recordkeeping
- Dedicated team player
- Appointment scheduling
- Verbal communication
- Deadline oriented
- Professional and mature
- Invoice processing
- Mail handling
- Spreadsheets
Certification
- CNP - Certified Notary Public
Timeline
Administrative Assistant
Warren Cat
03.2006 - Current
No Degree - Executive Administrative Assistant
Oklahoma Wesleyan University
High School Diploma -
Collinsville High School