Angela Clark
Greenwood,IN
Summary
Accomplished phlebotomist with a strong background in clinical practices and team leadership. Demonstrates skill in implementing office protocols that enhance operational efficiency and service quality. Committed to providing exceptional patient care while managing high-volume specimen collections in diverse clinical settings.
Overview
21
21
years of professional experience
Work History
Phlebotomist
Axia Women's Health
Indianapolis, IN
01.2021 - Current
- Performed venipuncture and collected blood specimens in a fast-paced clinical environment.
- Ensured accurate patient identification, labeling of specimens, and documentation of procedures.
- Provided compassionate care to patients during phlebotomy, demonstrating strong customer service skills.
- Processed and prepared specimens for laboratory transport, ensuring timely delivery for analysis.
- Managed inventory of phlebotomy supplies, ordering and restocking to maintain workflow efficiency.
- Assisted in training new phlebotomy staff on techniques, safety protocols, and customer service practices.
PRN Phlebotomist
Johnson Memorial Hospital
Franklin, IN
09.2014 - Current
- Executed specimen draws and pickups at local nursing homes during weekends.
- Transported specimens to hospital for accessioning.
- Conducted venipuncture and capillary puncture on patients, ensuring accurate collection and labeling.
- Utilized electronic health record systems for precise documentation of patient data and test results.
- Maintained compliance with HIPAA regulations regarding patient privacy and confidentiality.
- Ensured high accuracy in specimen identification to prevent errors and guarantee reliable results.
- Followed stringent safety protocols to reduce infection or injury risk to patients and staff.
Phlebotomist Team Lead/ Float
PathGroup
Indianapolis, IN
01.2013 - 01.2021
- Conducted blood draws and specimen accessioning across multiple sites using various computer systems.
- Interviewed and trained phlebotomists to enhance team expertise.
- Ordered and stocked supplies to ensure operational readiness.
- Prepared office protocols and training manuals for standardized practices.
- Assisted supervisor with various administrative tasks as required.
- Opened and set up new offices to expand service capabilities.
- Performed audits to maintain compliance and quality standards.
Phlebotomist Float
Prestige Staffing and LabCorp
Indianapolis, IN
09.2011 - 01.2013
- Processed and accessioned blood and other specimens at multiple doctors' offices.
- Ordered and stocked medical supplies to ensure operational readiness.
- Ensured proper patient identification and specimen labeling to maintain accuracy.
- Managed high volume of daily appointments, maintaining punctuality and efficiency.
- Utilized electronic medical record systems to document patient information, test orders, and results accurately.
- Followed established protocols for sample transportation, storage, and disposal in compliance with regulations.
Phlebotomist- Team Lead
Medlab
Indianapolis, IN
06.2010 - 07.2011
- Processed and accessioned blood and other specimens efficiently.
- Oversaw duties of 5 to 15 phlebotomists, ensuring optimal performance.
- Created daily schedules to enhance workflow and resource management.
- Acted as liaison between upper management and team, clearly communicating goals and expectations.
- Cultivated strong client relationships through effective communication and exceptional service.
- Ensured compliance with company policies, procedures, and safety regulations consistently.
Certified Medical Assistant
Center for Orthopedic Surgery and Sports Medicine
Indianapolis, IN
05.2007 - 05.2010
- Scheduled writing orders, verified insurance, and acquired pre-certification for surgeries and tests.
- Triaged prescription requests and coordinated timely medication fills.
- Completed FMLA, disability, and surgery paperwork accurately and efficiently.
- Maintained precise medical records by documenting patient information, test results, and treatment plans.
- Educated patients on medication usage, post-treatment care, and preventive health measures.
- Coordinated referrals to specialists or diagnostic facilities as per physician recommendations.
- Assisted in minor surgical procedures by preparing sterile instruments and providing support during operations.
- Trained new medical assistants on clinical procedures, office protocols, and HIPAA compliance.
Certified Medical Assistant
Community Physicians and Hospitals of IN
Indianapolis, IN
08.2006 - 05.2007
- Entered patient information into computer systems accurately and efficiently.
- Performed phlebotomy, vital signs assessments, and glucose testing.
- Conducted strep tests, catheterizations, injections, EKGs, and spirometry tests.
- Assisted healthcare professionals with various medical procedures.
Certified Medical Assistant
Summit Occupational Med Center
Indianapolis, IN
05.2006 - 08.2006
- Performed phlebotomy for urine drug screens and conducted alcohol tests, vision tests, and breathing tests.
- Scheduled patients and assisted in various medical procedures.
Certified Medical Asst. and Externship
Urology of Indiana
Indianapolis, IN
04.2005 - 05.2006
- Performed phlebotomy, urine tests, injections, catheterizations, and BCG treatments for bladder cancer.
- Assisted with vasectomies, cystoscopies, prostate biopsies, and infertility surgeries.
- Charted patient information and processed prescriptions efficiently.
- Scheduled appointments to optimize patient flow and clinic operations.
- Managed patient medical records by documenting information in electronic health record systems.
- Participated in staff meetings to review updates on policies and healthcare regulations.
- Aided in training new medical assistants on clinical procedures and office protocols.
Education
Medical Assisting -
PCI
Indianapolis, INSome College (No Degree) - Biology- Chemistry
Manchester College
North ManchesterSkills
- Team management
- Task prioritization
- Positive attitude
- Clerical support
- Critical thinking
- Problem resolution
- Collaboration
Timeline
Phlebotomist
Axia Women's Health
01.2021 - Current
PRN Phlebotomist
Johnson Memorial Hospital
09.2014 - Current
Phlebotomist Team Lead/ Float
PathGroup
01.2013 - 01.2021
Phlebotomist Float
Prestige Staffing and LabCorp
09.2011 - 01.2013
Phlebotomist- Team Lead
Medlab
06.2010 - 07.2011
Certified Medical Assistant
Center for Orthopedic Surgery and Sports Medicine
05.2007 - 05.2010
Certified Medical Assistant
Community Physicians and Hospitals of IN
08.2006 - 05.2007
Certified Medical Assistant
Summit Occupational Med Center
05.2006 - 08.2006
Certified Medical Asst. and Externship
Urology of Indiana
04.2005 - 05.2006
Medical Assisting -
PCI
Some College (No Degree) - Biology- Chemistry
Manchester College