Angela Moses
Jackson,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Management position. Ready to help team achieve company goals while offering excellent communication and good judgement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
29
29
years of professional experience
Work History
Self Employed
Fantasies Hair Care
03.1998 - Current
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
- Partnered with vendors and suppliers to effectively manage and budget.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Manager
Absolutely Clean
04.2017 - 09.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Manager on Duty
Northview Property, LLC
02.2015 - 03.2017
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Developed schedules for up to 2 employees per shift.
Education
MBA - Business Management
Jackson State University
Jackson, MS10.2018
BBA -
Jackson State University
Jackson, MS2016
Associate of Arts -
Holmes Community College
Goodman, MS05.2014
Skills
- Product Promotion
- Client Intakes
- Care Regimen Design
- Excellent Team Player
- Marketing and Promotions
- Schedule Management
- Superior Attention to Detail
- Supply Management
- Outstanding Client Care
- Cosmetology
- Scheduling
- Sanitization
Timeline
Manager
Absolutely Clean
04.2017 - 09.2019
Manager on Duty
Northview Property, LLC
02.2015 - 03.2017
Self Employed
Fantasies Hair Care
03.1998 - Current
MBA - Business Management
Jackson State University
BBA -
Jackson State University
Associate of Arts -
Holmes Community College
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