Angela Cooper
JACKSON MICHIGAN,MI
Summary
Exceptionally focused and dedicated medical professional with excellent customer service record and work ethic. Adept at managing multiple provider schedules with accuracy and professionalism. Especially skilled at cultivating excellent interpersonal relationships with medical staff, patients and families.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator
Henry Ford Health Cardiology
03.2023 - Current
- Utilized advanced software tools like Epic, Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Scheduled cardiac testing, procedures and follow up appoinments.
- Discussed testing and procedure date/time/instructions with patients.
Medical Records Specialist
Henry Ford Health Cardiology
09.2017 - 03.2023
- Communicated effectively with staff, patients, and outside facilities by email and telephone.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded and scanned physician progress notes, history, and physicals into electronic medical records.
Education
High School Diploma -
Coldwater High School
Coldwater, MI06.1990
Skills
- Problem-Solving
- Strong Work Ethic
- Data Entry
- Customer relations understanding
- Extensive experience with Epic and Outlook programs
- Exceptional customer service skills
- Experience with multi-line phone systems
Timeline
Scheduling Coordinator
Henry Ford Health Cardiology
03.2023 - Current
Medical Records Specialist
Henry Ford Health Cardiology
09.2017 - 03.2023
High School Diploma -
Coldwater High School