Angela Corwin
Mansfield,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Retail Banker II
Woodforest Bank
Mansfield, Ohio
01.2024 - Current
- Greeted customers and identified customer needs to provide appropriate banking services.
- Resolved customer complaints quickly and efficiently while maintaining a professional attitude.
- Explained bank products and services offered in detail so that customers can make informed decisions.
- Processed new accounts including checking, savings, certificates of deposit, and IRAs.
- Adhered to strict security protocols regarding customer information confidentiality.
- Balanced cash drawer daily and maintained accurate records of all transactions conducted at the branch.
Director Of Ecommerce
Glen's Surplus Sales
Shelby , Ohio
04.2018 - 01.2023
- Optimized product pages for usability and accessibility across different devices.
- Oversaw daily website operations, including customer service inquiries, order processing and stock management.
- Analyzed customer feedback data to identify areas for improvement in the user experience.
- Conducted market research and reported on competitors.
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
Education
Some College (No Degree) - Office Supervision And Management
North Central State College
Mansfield, OHSkills
- Cash Handling
- Customer Education
- New Account Setup
- Discrepancy Resolution
- Cash Drawer Reconciliation
- Data Entry
- Interpersonal Communication
- Strong sense of banking ethics
- Reliable and Responsible
- Professional Demeanor
References
References available upon request.
Timeline
Retail Banker II
Woodforest Bank
01.2024 - Current
Director Of Ecommerce
Glen's Surplus Sales
04.2018 - 01.2023
Some College (No Degree) - Office Supervision And Management
North Central State College