Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terri Ridpath

Wytheville,VA

Summary

Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Retail Banker II

Woodforest National Bank
Dublin, VA
06.2022 - Current
  • Assisted customers with account inquiries, deposits, withdrawals, transfers, loan applications, and other transactions as needed.
  • Maintained up-to-date knowledge of bank policies and procedures in order to effectively respond to customer questions.
  • Processed new accounts including checking, savings, certificates of deposit, and IRAs.
  • Performed teller duties such as cashing checks, accepting deposits and payments, processing money orders and travelers' checks.
  • Completed documentation for new accounts in alignment with bank policies and procedures.

Server

Dennys Restaurant
Fort Chiswell, VA
03.2015 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.

Operator

Somic America
Wytheville, VA
07.2021 - 06.2022
  • Verified accuracy of material measurements before loading into machines.
  • Ensured that all materials used were up to standard and free from defects.
  • Conducted regular inspections of machinery to identify any potential issues or malfunctions.
  • Documented daily production results accurately and completely.
  • Learned and followed safety and emergency procedures.
  • Inspected finished products to verify conformity to quality standards.
  • Maintained production and quality documentation.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.

Education

GED -

Pinellas Technical Education Center
St. Petersburg, FL
03-1996

Skills

  • Cash handling proficiency
  • Banking Software Familiarity
  • Credit analysis
  • Loan Processing
  • Customer Education
  • Consumer Banking
  • Cash Handling
  • Branch operations
  • New Account Setup

Timeline

Retail Banker II

Woodforest National Bank
06.2022 - Current

Operator

Somic America
07.2021 - 06.2022

Server

Dennys Restaurant
03.2015 - Current

GED -

Pinellas Technical Education Center

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Terri Ridpath