Angela Covington
Bolingbrook,IL
Summary
Human Resource Training Manager with efficient background in developing and implementing training programs that enhance employee performance, organizational effectiveness, and employee engagement. Foster a culture of continuous improvement, while demonstrating strong leadership and effective communication skills to drive team success. Strong communication, adaptability to changing business needs. problem -solving skills combined with results-driven approach, and employee engagement.
Overview
12
12
years of professional experience
Work History
Human Resource Training Manager
WalMart Fulfillment Center
Joliet, IL
08.2022 - Current
- Developed and implemented training programs to enhance employee performance and engagement.
- Collaborated with department leaders to identify training needs and align resources effectively.
- Facilitated onboarding sessions for new hires, ensuring compliance with company policies and procedures.
- Evaluated training feedback to refine programs and improve learning outcomes across teams.
People Lead
Wal-Mart Supercenter
Montgomery, IL
04.2021 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Vision Center Manager
Walmart Supercenter
Darien, IL
04.2016 - 04.2021
- Managed daily operations of vision center, ensuring optimal patient flow and satisfaction.
- Trained and mentored staff on best practices for customer service and clinical procedures.
- Implemented inventory management system to streamline supply ordering and reduce waste.
- Developed staff schedules to optimize coverage during peak hours, improving operational efficiency.
- Oversaw compliance with industry regulations, maintaining high standards in patient care delivery.
Vision Center Manager
Walmart Supercent
Chicago, IL
08.2013 - 03.2016
- Analyzed patient feedback data to identify areas for service improvement and enhance experience.
- Analyzed sales data to identify trends and develop strategies for continuous improvement in store performance.
- Explained prescriptions, optical terminology and products to customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate of Science - Nursing
Triton College
River Grove, IL05-2015
Skills
- Human resources information systems
- HR analytics
- Organizational culture
- Diversity and inclusion
- Employee relations
- Organizational development
- Recruitment strategies
- Talent acquisition
Timeline
Human Resource Training Manager
WalMart Fulfillment Center
08.2022 - Current
People Lead
Wal-Mart Supercenter
04.2021 - 08.2022
Vision Center Manager
Walmart Supercenter
04.2016 - 04.2021
Vision Center Manager
Walmart Supercent
08.2013 - 03.2016
Associate of Science - Nursing
Triton College