Angela Cunningham
Battle Mtn,Nevada
Summary
Billing manager who supports accurate billing operations through research, manual invoicing, and resolution of complex account issues. Known for assisting audit documentation, training billing staff on new procedures, and improving workflows with finance, sales, and operations teams.
Overview
18
18
years of professional experience
Work History
Billing Manager
Diesel Direct
Stoughton, Massachusetts
06.2026 - 09.2026
- Resolved billing discrepancies with sales, dispatch, and accounts receivable teams.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Collaborated with sales team to ensure proper billing of orders.
- Created manual invoices for special circumstances including rush orders and incorrect pricing.
- Facilitated weekly training sessions for billing department staff on new billing procedures and technologies.
- Assisted auditors with required documentation related to accounts receivable audits.
Bobtail Billing Manager
Flyers Energy
Auburn, California
06.2020 - 06.2026
- Managed billing operations for Flyers Energy fuel distribution customers.
- Resolved customer billing disputes and corrected account discrepancies.
- Reviewed billing system data for accuracy and compliance.
- Trained staff on billing procedures and customer service practices.
- Improved billing workflows with finance, sales, and operations teams.
- Researched complex billing issues using internal and external resources.
- Participated in process improvement initiatives to increase efficiency within the department.
Assistant Administrator
Flyers Energy
Elko, Nevada
04.2017 - 06.2020
- Facilitated invoicing processes by providing accurate billing support to ensure timely payments.
- Executed billing tasks while organizing records and ensuring timely follow-up.
- Supported account records by entering updates and checking information for accuracy.
- Oversaw cash transactions at point of sale to ensure accuracy and security. with care, accuracy, and secure cash practices.
- Enhanced guest service operations by addressing inquiries and fulfilling basic needs efficiently.
Certified Dietary Manager
Marques Care Shasta
Redding, California
02.2009 - 11.2017
- Collected and analyzed guest intakes and preferences to enhance meal planning and customer satisfaction.
- Hired, scheduled, and trained team members to ensure efficient operation and high-quality service.
- Complied with local, state, and federal regulations and laws.
- Analyzed financial data to accurately forecast budgets and streamline ordering processes.
Retail Store Manager
Flyers Energy
Red Bluff, California
03.2014 - 04.2017
- Acquiring Large Accounts with over 20% sales increase quarterly
- Oversaw payroll processing and streamlined inventory ordering to ensure operational efficiency.
- Coordinated scheduling, hiring, and team building with coaching to maintain organization and cleanliness.
- Delivered exemplary guest service, enhancing customer satisfaction at Class A venues.
Restaurant Manager
Burger King
Shasta Lake, California
03.2011 - 11.2013
- Scheduled, hired, and trained staff; processed bi-weekly payroll.
- Excellent Guest Service, Brought Guest Service Up From -33% to 84%
- Payroll, Oversaw inventory control to maintain stock levels. and Ordered supplies to maintain operational efficiency..
Education
Associate of Arts - Certified Dietary Manager
University of Florida
California, United States01-2011
Associate of Arts - Administration
University of Phoenix
California, United States01-2009
Skills
- Billing software management
- Invoice reconciliation
- Financial data analysis
- Dispute resolution
- Meticulous attention to detail
- Workflow coordination
- Office software proficiency
- Staff training
- Team collaboration
- Time management
- Client relationship management
- Strong problem solver
Timeline
Billing Manager
Diesel Direct
06.2026 - 09.2026
Bobtail Billing Manager
Flyers Energy
06.2020 - 06.2026
Assistant Administrator
Flyers Energy
04.2017 - 06.2020
Retail Store Manager
Flyers Energy
03.2014 - 04.2017
Restaurant Manager
Burger King
03.2011 - 11.2013
Certified Dietary Manager
Marques Care Shasta
02.2009 - 11.2017
Associate of Arts - Certified Dietary Manager
University of Florida
Associate of Arts - Administration
University of Phoenix