Angela Dahlstrom
Osceola,Wisconsin
Summary
Reliable employee seeking Account Manager/Collection position. Well trained, diligent recovery professional who works effectively with residents in Estate Recovery/Probate, Assistance Overpayments, Detox Claims, Foster Care fees and County Burial applications. Trained in HIPPA privacy laws. Persuasive communicator with proven tact and compassion and 12+ years of collection expertise. Competent in deescalation techniques and non-confrontational recovery. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
11
11
years of professional experience
Work History
Franconia Township Clerk
Franconia Township
Shafer, MN
11.2020 - Current
- Assisted in budget prep, expenditure review and budget administration.
- Maintained fiscal records and accounts.
- Supported municipal elections by preparing and distributing ballots, training election officers and tabulating results, as well as running Township elections.
- Created and updated documents such as Township Ordinances and Resolutions.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Researched information in municipal archives upon request of public officials or private citizens.
- Issued public notification of official activities or meetings.
Accounting/Collections Officer
Chisago County Health And Human Services
Center City, MN
11.2015 - Current
- Trained in all areas of collections for Chisago County including Estate Recovery/Probate, MAXIS claims, County Burial, Detox, Foster Care, and Revenue Recapture.
- Completed and filed legal forms for court with Estate/Probate cases such as Written Statement of Claim, Affidavits, and Petitions, as Director's Designee, as well as ADH cases for Appeals Court.
- Knowledgeable in Codes and Minnesota State Statutes for Estate Recovery and County Claims.
- Proficient in State and County systems including MAXIS, MGA, FASE, ACS, OnBase, SSIS, MMIS, Edge, Word, SIR, Revenue Recapture, MN ITS, MN IFS, Manatron, Land Link, Edocs, Accurint/Lexus Nexis, MN Death Records, etc.
- Used skip tracing and other techniques to locate debtors.
- Performed varied and complex financial duties within County.
- Worked with Bankruptcy claims and filing proof of claim.
Deputy Recorder
Chisago County Health And Human Services
Center City, MN
09.2013 - 11.2015
- Received and reviewed all documents submitted to Recorder's Office for accuracy and compliance with Federal and State Statutes.
- Processed and Recorded Plats, Right-of-Way, Deeds, Notary Commissions, Birth and Death Certificates, Ordinations, and other various legal documents for Government records.
- Responded to in-person and telephone requests for information from general public, attorneys and Title Companies, and other involved parties.
- Maintained fiscal records and accounts.
- Processed payments and fees, maintained accurate drawers, issued receipts and updated account balances.
- Worked with multiple database programs including State and County Programs.
- Knowledgeable in various county departments and their functions.
Education
Associate of Arts - Criminal Justice
09.2007
- Dean's List
- Honor Roll
- 3.95 GPA
License - Cosmetology
09.1998
High School Diploma -
06.1990
Skills
- Legal Document filing for Estate/Probate
- Past Due Account Management
- Financial Transactions
- Land Records
- State Statutes and Codes
- Skip Tracing
- Account Monitoring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Franconia Township Clerk - Franconia Township
11.2020 - Current
Accounting/Collections Officer - Chisago County Health And Human Services
11.2015 - Current
Deputy Recorder - Chisago County Health And Human Services
09.2013 - 11.2015
Western International University - Associate of Arts, Criminal Justice
Mankato Cosmetology Center - License, Cosmetology
Taylors Falls Public School - High School Diploma,
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