Accomplished Behavioral Health Technician with a proven track record at UNC Hospitals Youth Behavioral Health, enhancing patient satisfaction through compassionate care and effective security procedures. Skilled in documentation and professional boundaries, I excel in fast-paced environments, demonstrating a strong blend of empathetic communication and organizational efficiency. Achieved a significant improvement in team collaboration and patient safety.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Behavior Health Technician
UNC Hospitals Youth Behavioral Health
100 W H St,Butner,NC 27509
12.2023 - Current
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Treated clients and families with respect and dignity.
Collaborated closely with mental health professionals with treatment plan implementation.
Took patient blood pressure and pulse rate, reporting findings in health charts.
Provided therapeutic activities to assist with patient development.
Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
Completed documentation for every incident and forwarded to correct personnel for review.
Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
Performed client intake procedures according to internal standards for new admissions.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Certified Nursing Assistant
Dzeel Clinical-temp Agency
12752940 Commerce Pkwy#101,Garner Nc
10.2023 - 12.2023
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Healthcare Technician/Travel CNA
Healthcare Staffing/Central Regional Hospital
300 Veazey Rd Butner Nc 27509
01.2023 - 10.2023
Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
Promoted overall wellbeing by assisting patients with daily living activities such as bathing, grooming, dressing, feeding, and mobility support.
Demonstrated strong clinical skills in various settings,
Responded quickly and calmly in emergency situations.
Certified Nursing Assistant
Supplemental Health Care Agency-RJ BLACKLEY ADATC
100 W H St,Butner Nc 27509
05.2022 - 01.2023
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.Assisted patients that had alcohol and drug addictions to remain safe and attend groups to better assist them when they were discharged.Monitored thier health and well being continuously.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Private Duty Caregiver-part Time
Victoria Grid
Durham Nc
07.2021 - 05.2022
Maintained clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Monitored progress and documented patient health status changes to keep care team updated.
Child and Youth Program Assistant
Whitaker School
Butner, NC
08.2018 - 09.2020
Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
Adapted teaching methods based on each child''s unique learning style, maximizing engagement and understanding.
Developed and implemented fun, educational activities for children of varying ages.
Certified Nursing Assistant/Health Unit Coordinator
Freedom House Recovery Center
Chapel Hill, NC
03.2013 - 09.2018
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.Assisted patients in drug and alcohol abuse
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Healthcare Technician 2-recieved Promotion
Murdoch Center
Butner, NC
04.2010 - 03.2013
I was responsible for supervision on a unit with 12-14 staff members ensuring staff was implementing goal trainings and ensuring safety on unit at all times.
Enhanced patient satisfaction by providing compassionate assistance with daily living activities.
Youth Program Assistant-received Promotion
Murdoch Center/Wrights Group Home
Butner, NC
05.2005 - 08.2008
Created safe, fun environment for children and teens attending special programs at group home
Monitoring of staff and behaviorally challenged children on a unit,safety and security
Assisted with youth development and other recreation programs to improve quality of camper experience
Health Care Assistant
Murdoch Center
Butner, NC
08.2000 - 05.2005
Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Lifted patients using appropriate equipment in accordance with moving and handling policy.
Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
Observed patient skin conditions and reported findings to registered nurse.
Education
No Degree - Certified Nursing Assistant
Vance-Granville Community College
Henderson, NC
05.1994
High School Diploma -
Warren County High School
Warrenton, NC
08.1993
Skills
Security procedures knowledge
Professional boundaries
Self-awareness
Documentation skills
Certification
Cna certification
Cpr first aide
Apt certification/Nci
cooking ,shopping,enjoying life
Very loving person that loves to be happy and enjoy life
Timeline
Behavior Health Technician
UNC Hospitals Youth Behavioral Health
12.2023 - Current
Certified Nursing Assistant
Dzeel Clinical-temp Agency
10.2023 - 12.2023
Healthcare Technician/Travel CNA
Healthcare Staffing/Central Regional Hospital
01.2023 - 10.2023
Certified Nursing Assistant
Supplemental Health Care Agency-RJ BLACKLEY ADATC
05.2022 - 01.2023
Private Duty Caregiver-part Time
Victoria Grid
07.2021 - 05.2022
Child and Youth Program Assistant
Whitaker School
08.2018 - 09.2020
Certified Nursing Assistant/Health Unit Coordinator