Angela Davis
Houston,TX
Summary
Personable and adaptable professional with knack for creating inviting and efficient dining environments. Knowledgeable in customer service and team management, with strong grasp of inventory control and scheduling. Capable of driving customer satisfaction and operational excellence. Professional warehouse worker prepared for efficient and accurate order fulfillment. Valuable experience in maintaining inventory accuracy and ensuring timely shipments. Known for strong team collaboration and adaptability to changing needs. Displays keen organizational skills and reliability.
Overview
6
6
years of professional experience
Work History
Bar and Restaurant Manager
Infinity Lounge
06.2023 - 03.2024
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
- Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff education on responsible beverage serving practices.
- Increased staff retention through effective hiring, training, and performance management practices.
- Managed social media presence to maintain consistent branding, promote special events, and engage with customers for enhanced loyalty and repeat business.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Head Bartender
Tom, Dick And Hank
02.2021 - 06.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Head Bartender
King Of Diamonds Atlanta
02.2021 - 10.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Crafted special drink and cocktail menu items for seasonal offerings.
Picker Packer
World Pack Warehouse
03.2018 - 11.2019
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Picked and packed order items.
Education
No Degree - Bartender License
ABC Bartending School
Marietta, GAMedical Office Expert - Medical Assistant
Javelin Technical College
Tucker, GA08.2008
High School Diploma -
Wilson High School
Florence05.1998
Skills
- Guest satisfaction
- POS systems proficiency
- Sanitation standards
- Employee training
Timeline
Bar and Restaurant Manager
Infinity Lounge
06.2023 - 03.2024
Head Bartender
Tom, Dick And Hank
02.2021 - 06.2023
Head Bartender
King Of Diamonds Atlanta
02.2021 - 10.2022
Picker Packer
World Pack Warehouse
03.2018 - 11.2019
No Degree - Bartender License
ABC Bartending School
Medical Office Expert - Medical Assistant
Javelin Technical College
High School Diploma -
Wilson High School
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