Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Custom
References
Timeline
Generic

Angela Day

Rockford

Summary

Results-driven Store Manager with expertise in operational efficiency, staff training, and visual merchandising. Proven ability to enhance customer service and drive sales through effective team management and strategic planning.

Dynamic professional with extensive experience in retail management. Skilled in implementing training programs, optimizing operational processes, and maintaining high visual merchandising standards. Committed to fostering a customer-centric culture that drives sales and enhances team performance.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Store Manager

Dollar General
Rockford
07.2019 - 08.2025
  • Managed daily store operations and ensured compliance with company policies.
  • Trained and supervised staff to deliver excellent customer service.
  • Developed and maintained visual merchandising standards throughout the store.
  • Recruited, trained and supervised new employees.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Created weekly work schedules for store personnel.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Ensured compliance with safety regulations and company policies.

Site District Manager

SBM Site Services
Charles City
05.2011 - 03.2019
  • Oversaw daily operations in multiple locations ensuring compliance with company standards.
  • Managed staffing levels to optimize service delivery and operational efficiency.
  • Implemented training programs for new managers and staff across the district.
  • Conducted regular site evaluations to assess performance and safety protocols.
  • Developed strategies to improve team productivity and service quality.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.

Dietary Cook

Floyd Memorial Hospital
Charles City
02.2001 - 03.2011
  • Prepared nutritious meals following dietary guidelines for patient health needs.
  • Collaborated with healthcare staff to ensure meal plans met dietary restrictions.
  • Maintained kitchen cleanliness and adhered to food safety standards consistently.
  • Assisted in inventory management and ensured proper storage of food items.
  • Operated kitchen equipment safely while preparing meals for patients and staff.
  • Monitored portion sizes and adjusted recipes based on dietary requirements.
  • Trained new staff on kitchen procedures and safety protocols regularly.
  • Prepared meals for patients according to dietary requirements and restrictions.
  • Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions and temperature control procedures.

Education

Associate of Arts - Psychology

North Iowa Community College
Mason City, IA
05-1996

High School Diploma -

Shawnee Mission East High School
Prairie Village, KS
05-1987

Skills

  • Visual merchandising
  • Customer service
  • Inventory management
  • Sales reporting
  • Staff training
  • Operational efficiency
  • Team building
  • Safety compliance
  • Friendly and positive
  • Team building and leadership
  • Employee engagement
  • Reliable

Affiliations

  • I participate in Earth Day activities yearly.
  • I work with our team in Rockford to water plants and to help with weeding.

Accomplishments

  • I have won 2 awards for utilizing recycled material to build benches and a bicycle rack at Zoetis
  • I have won the MVP award at Dollar General for the past 4 years.
  • I have won OSHA awards for my data keeping and my spotless Injury and safety numbers for over 6 years.

Certification

  • I have many certificates from Dollar General.

Languages

English
Professional

Custom

  • I am dedicated and a very fast and hard worker. I feel I work well by myself and within a team.
  • I am a multitasker, i have 7 grandchildren so I can change and move at any pace.

References

References available upon request.

Timeline

Store Manager

Dollar General
07.2019 - 08.2025

Site District Manager

SBM Site Services
05.2011 - 03.2019

Dietary Cook

Floyd Memorial Hospital
02.2001 - 03.2011

Associate of Arts - Psychology

North Iowa Community College

High School Diploma -

Shawnee Mission East High School

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