Angela DeMore
Flournoy Properties
Austin,TX
11
years of professional experience
Professional with extensive experience managing operations for a complex community of 14,000+ residents. Skilled in executing strategic business plans, leading cross-functional teams, optimizing processes, and delivering exceptional customer service.
Work History
Community Director
5 Months- Managed all day to day operations of a multifamily residential community, ensuring high occupancy, resident satisfaction, and compliance with company policy.
- Oversaw leasing performance, rent collections, delinquency management, lease renewals, and revenue optimization to meet financial occupancy and goals.
- Directed maintenance operations by coordinating work order, preventative maintenance, vendor relationships, and capital improvement projects while maintaining curb appeal and asset quality.
- Prepared and managed annual operating budgets, monitored financial performance, approved invoices, and analyzed monthly reports to control expenses and maximize NOI.
- Recruited, trained, coached, and supervised on-site leasing, maintenance, and administrative teams, driving performance through accountability and professional development.
- Ensured compliance with Fair Housing regulations, local and state housing laws, safety standards, and company operating procedures while resolving resident concerns and maintaining positive resident relationships.
Director of Operations
1 Year 2 Months- Promoted during POA transition; ensured seamless operational continuity for a 14,000+ resident community
- Serve as primary liaison to Board and committees; support governance decisions impacting multimillion-dollar operations
- Partner on annual budgeting and financial oversight; monitor performance and identify cost-saving opportunities
- Lead and develop a cross-functional team overseeing operations, maintenance, and community engagement
- Drive strategic planning, KPI tracking, and risk management initiatives to improve service delivery and efficiency
Row Home Manager
10 Months- Managed operations for 1,100+ homes, ensuring consistent service delivery across a large-scale community
- Led hailstorm restoration projects valued at $1M+, coordinating roofing, garage doors, and solar panel replacements
- Administered special assessments and payment plans, maintaining accurate financial tracking and high collection rates
- Managed 10+ vendors and contractors, ensuring projects were completed on time and within budget
- Conducted inspections and facility oversight, maintaining compliance and community standards
Property Manager
1 Year 6 Months- Managed a portfolio of 100+ residential properties with sustained 94.5% occupancy
- Increased lease performance through market analysis, pricing strategy, and targeted resident engagement
- Negotiated leases and renewals, contributing to improved retention and reduced vacancy loss
- Oversaw maintenance and capital projects, ensuring timely completion and cost control
- Managed rent collection and delinquencies, maintaining strong cash flow and financial stability
Property & Airbnb Manager / Inspector
6 Years 7 Months- Managed 50+ units across long- and short-term rentals, overseeing leasing, inspections, and tenant relations
- Increased Airbnb occupancy and revenue through pricing optimization and listing improvements
- Coordinated maintenance and vendor services, reducing turnaround times and improving tenant and guest satisfaction
Education
B.B.A. - Human Resource Management
Skills
Operational leadership
Vendor Management
Governance & Board Relations
Team Development
Community Engagement
Process Improvement
Strategic planning and execution
Timeline
Community Director
Flournoy Properties
03.2026 - CurrentRead More
Director of Operations
Cohere Life, Inc.
02.2025 - 04.2026Read More
Row Home Manager
Associa
03.2024 - 01.2025Read More
Property Manager
Rollingwood Management
08.2022 - 02.2024Read More
Property & Airbnb Manager / Inspector
Boatner Properties LLC
01.2016 - 08.2022Read More
Lamar University
B.B.A. from Human Resource Management
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