Angela Drescher
Clarksville,IN
Summary
Dedicated Ramp Assistant at UPS with a strong focus on documentation and reporting. Leveraged problem-solving skills to enhance package tracking and minimize delays, ensuring customer satisfaction. Recognized for attention to detail and reliability, contributing to seamless operations and effective teamwork in a fast-paced environment.
Overview
18
18
years of professional experience
Work History
Ramp Assistant
United Parcel Service, UPS
Louisville, KY
11.1994 - 09.2012
Reviewed inbound flights to confirm volume was unloaded and moved to proper unload area or yard. Checked whether volume was forecast correctly to US and contacted origin gateways when adjustments were needed. Added exception notes to keep customers informed when packages were delayed and when delivery was expected.
Education
GED -
Fern Creek
Louisville, KY09-1987
Skills
Documentation and reporting
Friendly, positive attitude
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Reliability
Documentation and recordkeeping
Administrative leadership
Customer and Service-oriented
Accomplishments
27 years of service with perfect attendance
Timeline
Ramp Assistant
United Parcel Service, UPS
11.1994 - 09.2012
GED -
Fern Creek