Coordinate comprehensive care for children and families, connecting them with medical, developmental, educational, and social services
Collaborate with inpatient, outpatient, and behavioral health teams to ensure seamless care transitions and avoid gaps or redundancies
Develop and implement individualized care plans with input from families and providers to address specific needs and goals
Support family-led care by promoting self-advocacy, networking, and culturally appropriate resources
Identify and address factors affecting care quality and cost; serve as liaison across Connecticut Children's Medical Center and satellite programs for children with special health needs
Program Manager
MY PEOPLE CLINICAL SERVICES
Hartford, CT
01.2021 - 01.2022
Develop and implement individualized program plans for assigned clients
Supervise program staff: hiring, training, scheduling, evaluations, discipline, and wage input
Oversee case coordination through program reviews, observations, and documentation
Manage and monitor program budgets; assist with annual budget planning
Perform on-call duties and ensure adherence to agency policies and procedures
Conduct individual meetings with clients to address concerns and follow treatment plans
Attend staff meetings and training sessions
Provide case management, leadership, and staff development training