ANGELA EBOIGBE
Tyler,TX
Summary
Enthusiastic and customer-focused representative with excellent interpersonal and communication skills. Dedicated to creating a welcoming atmosphere and ensuring a positive dining experience for every guest. Skilled in managing reservations, handling guest inquiries, and coordinating seating arrangements efficiently.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Store Associate
Panda Express
01.2024 - 05.2026
- Welcomed customers warmly to foster a positive dining atmosphere.
- Ensuring customers' needs are met promptly, such as refilling drinks or addressing concerns.
- Addressed questions regarding dietary restrictions to assist customers. about menu items, daily specials, or dietary restrictions.
- Maintained a sanitary cafeteria to ensure a safe and welcoming environment for customers.
- Clearing and cleaning tables, trays, and serving areas after customers finish eating.
- Ensuring the dining area and serving stations are clean and well-stocked with utensils, napkins, and condiments.
- Operating cash registers or point-of-sale (POS) systems.
- Processing payments, including cash, credit/debit cards, or vouchers.
CUSTOMER SERVICE REPRESENTATIVE
Bluemoon Ventures
01.2022 - 01.2024
- Build positive relationships with customers to foster loyalty.
- Offer solutions, replacements, or refunds within company policies.
- Maintain accurate records of customer interactions.
- Handle complaints and resolve issues to ensure customer satisfaction.
- Assist with account inquiries, billing, or transaction-related concerns.
- Participate in training programs to improve communication skills, technical knowledge, and customer service techniques.
- Follow company guidelines and procedures to maintain consistency and compliance.
Education
Bachelor of Science - Nursing
The University of Texas At Tyler
Tyler, TX 05.2026 - 08.2026
Certifications -
PRESTIGE PHLEBOTOMY CORPORATION
Associates Degree - General Studies
TYLER JUNIOR COLLEGE
Tyler, TX 04.2024 - 12.2024
High School Diploma -
FOLARIN DALLEY INTERNATIONAL COLLEGE
Skills
- Customer engagement
- Customer service
- Product knowledge
- Sanitation practices
- Team collaboration
- Point-of-sale operation
- Record keeping
- Customer feedback
- Effective communication
- Organization
- Attention to detail focus
Timeline
Bachelor of Science - Nursing
The University of Texas At Tyler
05.2026 - 08.2026
Associates Degree - General Studies
TYLER JUNIOR COLLEGE
04.2024 - 12.2024
Store Associate
Panda Express
01.2024 - 05.2026
CUSTOMER SERVICE REPRESENTATIVE
Bluemoon Ventures
01.2022 - 01.2024
Certifications -
PRESTIGE PHLEBOTOMY CORPORATION
High School Diploma -
FOLARIN DALLEY INTERNATIONAL COLLEGE