Hi, I’m
Angela Lindseth
Bend,OR
Overview
1
year of professional experience
Work History
EsthetixMDBend, OR
Assistant Operations Manager
07.2021 - Current
Job overview
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Developed and maintain operational guidelines for staff.
- Monitored employee productivity and optimized procedures to reduce costs.
- Generated operational reports for management on monthly schedule.
- Evaluated current operational strategies and recommend improvements.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Educated operations team on best practices, company policies and service excellence standards.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Evaluated inspection reports and service tickets and prepared repair invoices.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Assisted [Job title] with operations optimization and daily coordination for $[Amount] per year [Type] business.
Education
Phlebotomy Career Training CenterGarden City, MI
Associate of Science from Phlebotomy
06.2019
University Overview
National Laser AcademyScottsdale, AZ
Associate of Applied Science from Advanced Esthetics
12.2010
University Overview
Indiana University BloomingtonBloomington, IN
Bachelor of Science from Science Education
06.1995
University Overview
Skills
- Program Optimization
- Business Leadership
- Department Oversight
- Administrative Management
- Case Studies
- Revenue Generation
- Problem Anticipation and Resolution
- Performance Monitoring and Evaluation
- Focus and Follow-Through
- Sales Tracking
- Policy Development and Enforcement
- Finance and Accounting Oversight
- Financial Statement Review
- Employee Supervision
- Profit and Loss Control
- Daily Ledgers
- Money Handling
- Advertising Campaign Development
- Word Processing
- Inventory Tracking and Management
- Special Promotions Planning
- Materials Planning and Logistics
- Database Maintenance
- Customer Relations
- Information Security
- Desktops, Laptops and Mobile Devices
Timeline
Assistant Operations Manager
EsthetixMD
07.2021 - Current
Phlebotomy Career Training Center
Associate of Science from Phlebotomy
National Laser Academy
Associate of Applied Science from Advanced Esthetics
Indiana University Bloomington
Bachelor of Science from Science Education