Angela Fajardo
Bayonne,NJ
Summary
Results-driven professional with strong skills in staff training, cash handling, and sales processing. Committed to delivering exceptional customer service and efficient inventory management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Playa Bowls
Bayonne, New Jersey
06.2023 - Current
- Assisted in managing daily operations and staff scheduling at a vibrant smoothie and acai bowl shop.
- Trained new employees on customer service standards and product preparation techniques.
- Supervised inventory management, ensuring stock levels met customer demand efficiently.
- Collaborated with team members to maintain cleanliness and organization of the workspace.
- Handled customer inquiries and resolved issues to provide exceptional service experiences.
Cashier and customer service representative
Davivienda Bank
Bogota , Colombia
02.2017 - 02.2023
- Processed customer transactions efficiently and accurately.
- Managed cash drawer and balanced daily cash flow.
- Provided exceptional customer service to enhance client satisfaction.
- Assisted in resolving customer inquiries and issues promptly.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
Education
BBA - Konrad Lorenz
International Business Administration
Colombia 11-2016
Skills
- Staff training
- Inventory management
- Customer service
- Cash handling
- Sales processing
- Team collaboration
Languages
English
Professional
Spanish
Professional
Certification
Food Protection Manager Certification
Timeline
Assistant Manager
Playa Bowls
06.2023 - Current
Cashier and customer service representative
Davivienda Bank
02.2017 - 02.2023
BBA - Konrad Lorenz
International Business Administration