Dependable and hardworking professional eager to enhance skills while contributing to overall company success. Recognized for a strong work ethic, attention to detail, and a commitment to excellence. Prepared to tackle challenges with effective problem-solving abilities and adept task prioritization, ensuring efficient achievement of team objectives. Proactive team player dedicated to fostering a collaborative environment that drives results.
Hi, I’m
Angela Flanagan
Medical biller
District Heights,Maryland
Summary
Overview
15
years of professional experience
Work History
Inova Health Systemfalls church, Virginia
Patient Financial Services Representative (REMOTE)
12.2019 - Current
Job overview
- Contacts government or commercial healthcare insurance companies to follow up on outstanding accounts receivable for Cancer Center through daily WQs within the EPIC system.
- Oncology-specific billing experience, including chemotherapy, infusion, radiation, and related services
- Identifies billing errors for correction and resubmits claims to insurance carriers.
- Follows up on payment errors, low reimbursement, and denials.
- Reviews insurance EOB's and initiates appeal, as necessary.
- Prints and mails UB04s or HCFA 1500s as necessary for account resolution.
- Remains up to date with all commercial and managed care pricing models, rules, and regulations.
UM Prince George's Hospital Center
Insurance Team Specialist
09.2015 - 10.2019
Job overview
- Responsible for accurate Medicare Part A Outpatient billing and AR follow-up and posting notes throughout Aurora and OAS/Gold system electronic billing of Medicare inpatient and outpatient claims through our billing Assurance system each morning, responsible for correcting all claims errors by 12:00 pm
- Follow up on Medicare outpatient accounts that included eligibility status through the DDE/FISS system, to make sure the claim has been received and is being processed in a timely manner.
- Research overlapping dates on claims and change occurrence codes, if necessary, prior to submitting claims.
- Oversee claim submission and follow-up on at least 65 accounts a day, and make clear, concise notes on each account.
- Review health insurance explanations of benefits to determine proper posting of payments and contractual adjustments
- Verifying eligibility through the My Ability system for correct insurance information
Children's Medical Center
Cash Application Specialist
11.2014 - 09.2015
Job overview
- Post all payments received through the lockbox or mailroom and adjustments as identified by insurance explanation of benefits.
- Post insurance payments manually if file did not properly download in the lockbox system through EDI auto-post application.
- Works credit report as time permits
- Resolved discrepancies and balance all batches within a timely manner, or by month-end.
George Washington Medical Faculty Associates
CASH POSTING REPRESENTATIVE
08.2011 - 11.2014
Job overview
- Validate patient payments collected by clinics, hospitals or physicians for prompt posting
- Analyze third-party payments, adjustments, and denials through our GE/IDX system.
- Analyze paper reimbursement against payments received to ensure adherence to contract fee schedules, and to determine patient responsibility for balances, if any
- Applied approved discounts and adjustments
- Posted debits for approved refunds/ research missing or misapplied payments
- Assists in the month-end closing by posting appropriate information to the AR
Education
University of Maryland Global CampusAdelphi, MD
Associate in science (A.S.) from Health Information & Data Analytics
05-2026
University Overview
DeVry UniversityChicago, IL
Associate from Medical Billing and coding
06-2023
University Overview
- I graduated with honors.
- Relevant coursework: Medical terminology, anatomy and physiology, billing, and reimbursement
Skills
- Aging reports analysis
- Problem-solving abilities
- Account monitoring
- Excellent communication
- Medical billing
- Teamwork orientation
- Issue research
- Customer service
Timeline
Patient Financial Services Representative (REMOTE)
Inova Health System
12.2019 - Current
Insurance Team Specialist
UM Prince George's Hospital Center
09.2015 - 10.2019
Cash Application Specialist
Children's Medical Center
11.2014 - 09.2015
CASH POSTING REPRESENTATIVE
George Washington Medical Faculty Associates
08.2011 - 11.2014
DeVry University
Associate from Medical Billing and coding
University of Maryland Global Campus
Associate in science (A.S.) from Health Information & Data Analytics