Angela Ford
Little Egg Harbor,NJ
Summary
Service-focused ABA Therapist devoted to help clients improve behaviors and better meet treatment goals. Skilled in implementing protocols to help individuals acquire skills and adopt reduction strategies for problematic behaviors. Focused on giving comprehensive support involving parents and caregivers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Concierge Reception
The Terraces At Seacrest Village
02.2023 - Current
- Greeted visitors and residents upon arrival, offered assistance, and answered questions to build rapport.
- Managed check-in and check-out procedures for residents.
- Scheduled and confirmed doctors appointments for residents and added to Transportation calendar.
- Used internal software to process work orders as well as updating the census daily.
- Upheld company policies and procedures by providing high level of customer service.
- Answered customer telephone calls promptly and appropriately handled needs.
- Liaised with housekeeping and maintenance staff to address requests made by residents.
Sales Associate
The Children's Place
11.2021 - 01.2023
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions about sizing, accessories and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
Administrative Assistant
L.e.a.d. Educational Services
01.2018 - 04.2018
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Maintained company handbook to outline policies and provide insights to company mission and values.
Preschool Teacher
The Preparatory Academy
09.2016 - 12.2017
- Assisted and supervised 6 children through entire school day.
- Developed curriculum to advance physical, emotional, social and cognitive growth of children.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Provided varied opportunities using multiple learning styles for children's active participation experimentation and problem-solving within structured setting.
- Supervised students and enforced discipline during classroom and playground activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Established positive communication with parents in daily conversation and formal conferences.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Monitored students' academic, social and emotional progress and recorded in individual files.
Education
Psychology
Capella University
Minneapolis, MN08.2025
Associate Of Applied Arts - Psychology
Brookdale Community College
Lincroft, NJ05.2013
High School Diploma -
Freehold Township High School
Freehold, NJ06.1999
Skills
- Relationship building
- Multi-tasking strength
- Problem-solving skills
- Administrative support
- Time management
- Behavior Modification Techniques
- Social Skills Development
- Motor Skills Development
- Behavioral Intervention Plans
Certification
MS Office
Timeline
Front Desk Concierge Reception
The Terraces At Seacrest Village
02.2023 - Current
Sales Associate
The Children's Place
11.2021 - 01.2023
Administrative Assistant
L.e.a.d. Educational Services
01.2018 - 04.2018
Preschool Teacher
The Preparatory Academy
09.2016 - 12.2017
Psychology
Capella University
Associate Of Applied Arts - Psychology
Brookdale Community College
High School Diploma -
Freehold Township High School
MS Office
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