Angela Foster
Flagstaff,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Front Office Specialist
Alpine Smiles Family Dentistry
Flagstaff, AZ
06.2016 - 10.2021
- Greeted customers in a professional and friendly manner.
- Answered telephone calls, responded to inquiries and provided information regarding services.
- Maintained customer accounts by recording and updating account information.
- Compiled daily activity logs outlining transactions completed throughout the day.
- Insurance Administrator, managed insurance policies. Processed all new claims and followed up until claim was closed.
- Managed the office calendar for all dental appointments.
Office Assistant, Title Clerk
Planet Chrysler Jeep Dodge Ram
Flagstaff, AZ
02.2012 - 10.2015
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Processed all new and used vehicles for registration in the state of Arizona. Submitted all legal transfer work to the Department of motor vehicles.
- Verifies that all funds have been collected and the correct lien-holder paid off before processing title application.
Insurance Agent
Farmers Insurance Agency
Flagstaff, AZ
08.2009 - 07.2011
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Developed relationships with new clients through cold calling and referrals from existing customers.
Education
Bachelor of Arts - Political Science
Fort Lewis College
Durango, COSkills
- Insurance Verification
- Records Maintenance
- Customer service expertise
- Visitor assistance
- Patient Care
- Basic accounting
- Records Management
- Medical Terminology
- Insurance collaboration
- Problem-solving capabilities
- Legal Compliance
- Claims Management
- HIPAA Compliance
- Customer Billing
- Bookkeeping Support
- Customer Account Review
- Billing Inquiries
Timeline
Front Office Specialist
Alpine Smiles Family Dentistry
06.2016 - 10.2021
Office Assistant, Title Clerk
Planet Chrysler Jeep Dodge Ram
02.2012 - 10.2015
Insurance Agent
Farmers Insurance Agency
08.2009 - 07.2011
Bachelor of Arts - Political Science
Fort Lewis College