Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Fouss

Kyle,TX

Summary

Professional with proven experience in hospitality services, ready to excel in delivering exceptional guest experiences. Skilled in managing guest relations, problem-solving, and ensuring smooth operations. Strong team collaborator who adapts to changing needs and focuses on achieving results. Known for reliability, effective communication, and providing personalized service.

Overview

7
7
years of professional experience

Work History

Concierge Team Member

Westminster
Austin, TX
03.2022 - Current
  • Provide exceptional guest service, ensuring satisfaction through personalized assistance.
  • Respond to resident concerns and emergencies.
  • Collaborate with team members to streamline communication processes, improving overall service delivery and efficiency.
  • Deliver daily packages, flowers, groceries

Healthcare Receptionist

Westminster
Austin, TX
10.2020 - 03.2022
  • Managed front desk operations, ensuring efficient scheduling for residents and families.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors, residents, and family members professionally and provided friendly, knowledgeable assistance.

Activity Coordinator

Legacy Oaks
Austin, TX
07.2019 - 08.2020
  • Developed and implemented engaging activities for residents.
  • Coordinated logistics for events and outings.
  • Facilitated communication between residents and families.

Education

Associate of Science - Medical Secretarial

Cleveland Community College
Shelby, NC

Skills

  • Detail-oriented mindset
  • Exceptional communication
  • Customer service
  • Strong interpersonal skills

Timeline

Concierge Team Member

Westminster
03.2022 - Current

Healthcare Receptionist

Westminster
10.2020 - 03.2022

Activity Coordinator

Legacy Oaks
07.2019 - 08.2020

Associate of Science - Medical Secretarial

Cleveland Community College