Patricio Quito
Jersey City
Summary
Detail-oriented professional with strong multitasking skills in customer service roles. Committed to enhancing resident satisfaction through effective communication and problem-solving.
Developed exceptional customer service and communication skills in fast-paced hospitality environment. Proven ability to manage and resolve guest concerns efficiently and professionally. Seeking to leverage these transferable skills in new field, contributing to team success and customer satisfaction.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Concierge Team Member
Planned Companies
Jersey City, NJ
07.2025 - Current
- Assisted residents with inquiries and service requests to enhance customer satisfaction.
- Coordinated access for visitors and service personnel, ensuring security protocols were followed.
- Facilitated the distribution of packages and mail to residents in a timely manner.
- Maintained cleanliness and organization of common areas, promoting a welcoming environment.
- Improved communication among team members by implementing new protocols for sharing information about guest preferences and requests.
Summer Program Assistant
Kean University
Union, NJ
05.2024 - 08.2024
- Assisted in planning and organizing summer program activities to enhance participant engagement.
- Coordinated logistics for events, ensuring timely setup and resource availability.
- Supported communication efforts by disseminating information to participants and families effectively.
- Managed registration processes, maintaining accurate records of participant enrollment.
- Ensured a safe environment by enforcing program rules and addressing any behavioral issues promptly.
Political Canvasser
Rob Menendez
Jersey City, NJ
04.2022 - 05.2022
- Engaged with community members to discuss campaign initiatives and gather support.
- Conducted door-to-door canvassing to promote candidate policies and programs.
- Assisted in organizing local events to increase voter awareness and participation.
- Maintained accurate records of interactions and feedback from constituents.
- Increased voter engagement by effectively communicating campaign messages doortodoor.
Education
Bachelor of Science - Criminal Justice
Kean University
Union, NJ05-2026
High School Diploma -
Innovation Highschool
Jersey City, NJ06-2022
Skills
- Multitasking proficiency
- Detail-oriented mindset
- Time management expertise
- Maintaining composure
- Problem-solving
- Attention to detail
- Team collaboration
Accomplishments
- Assisted with creating innovative engagement proposals that were memorable to couples and loved ones.
- Created continuous revenue streams for the hotel by promoting an array of services to guests and clients including spa, salon, upscale restaurants and the casino.
- Contributed to the development of creative engagement proposals that left a lasting impression on couples and their loved ones.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Concierge Team Member
Planned Companies
07.2025 - Current
Summer Program Assistant
Kean University
05.2024 - 08.2024
Political Canvasser
Rob Menendez
04.2022 - 05.2022
Bachelor of Science - Criminal Justice
Kean University
High School Diploma -
Innovation Highschool