J'avon Woods
Seattle,WA
Summary
Dedicated professional with strong organizational skills and attention to detail. Experience in customer service roles has fostered a commitment to enhancing guest satisfaction and ensuring safe environments.
Overview
7
7
years of professional experience
Work History
Concierge Team Member
Columbia Hospitality
Seattle, WA
08.2025 - Current
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Responded to guest inquiries to maximize guest satisfaction.
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Processed incoming and outgoing mail and larger packages
- Maintain a safe environment by monitoring security systems and inspecting property for damages, incidents and misconduct.
- Greet residents and guests cordially when entering and leaving building.
Integral Intank Aircraft Sealer
Boeing
Seattle, WA
01.2024 - 04.2025
- Operated sealing equipment to ensure compliance with safety and quality standards.
- Applied sealant materials to aircraft components, maintaining precision in application techniques.
- Inspected surfaces for defects before sealing, ensuring optimal adhesion and performance.
- Collaborated with team members to streamline workflows and reduce production delays.
Recreation Attendant
City of Seattle
Seattle, WA
04.2019 - 04.2025
- Using computers and various software to register customers for programs, booking facility rentals, and maintain electronic records.
- Monitor assigned areas in the Rec
- Provide direction and discipline when necessary and enforce Teen Center rules
- Communicate efficiently with youth, and their families
- Providing outstanding customer service to patrons and representing the department professionally
- Greet and interacting with customers in person and on the phone, answering questions, and providing program and facility information
Education
No Degree - Medical Coding And Billing
Renton Technical College
Renton, WA09-2018
Skills
- Multitasking proficiency
- Detail-oriented mindset
- Time management expertise
- Maintaining composure
- Verbal and written communication
- Office administration
- Active listening
- Telephone etiquette
- Multitasking and organization
- Time management
Timeline
Concierge Team Member
Columbia Hospitality
08.2025 - Current
Integral Intank Aircraft Sealer
Boeing
01.2024 - 04.2025
Recreation Attendant
City of Seattle
04.2019 - 04.2025
No Degree - Medical Coding And Billing
Renton Technical College