Angela Frech

Managed patient check-in and check-out process for medical appointments.

Registered patients and confirmed demographic information and insurance details

Scheduled appointments to optimize clinic workflow and patient access.

Facilitated customer service to address inquires and concerns effectively.

Collected copays and issued receipts promptly.

Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.

Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.

Streamlined communication between patient and medical staff, ensuring timely inquires and concerns.

Facilitated patient check-ins for orthopedic surgery appointments streamlining the registration process.

Confirmed demographics and insurance details to support operational efficiency.

Scheduled appointments effectively.

Secured signatures on documentation, ensuring adherence to regulations.

Managed incoming calls, addressing questions to improve overall customer service.

Answered incoming phone calls and addressed questions from customers and healthcare providers Stocked, labeled, and inventoried medication to keep accurate records. Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging. Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Counted and labeled prescriptions with correct item and quantity.

Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures. Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Entered and processed patients' prescriptions into internal system.

Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.

Ensured accurate transcription of prescriptions, maintaining high rate of speed and precision.

Identified and resolved medication order discrepancies by working closely with pharmacists.

Facilitated swift resolution of insurance claims by coordinating with healthcare providers and insurers.

Engaged in ongoing education to remain current on pharmaceutical practices and innovations.

Accurately entered prescriptions into computer system to ensure precise record keeping.

Filled and labeled prescriptions efficiently to meet patient needs.

Counted, measured, and compounded medications following standard procedures.

Answered incoming phone calls and addressed questions from customers and healthcare providers.

Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.

Collected co-payments or full payments from customers.