Katrina Hall
Saint Albans,WV
Overview
13
13
years of professional experience
Work History
Patient Care Coordinator
Optum Specialty Pharmacy
05.2012 - Current
- Coordinated patient care activities within a specialty pharmacy environment.
- Assisted patients with medication inquiries and prescription clarifications.
- Facilitated communication between healthcare providers and pharmacy staff.
- Maintained accurate patient records in the pharmacy management system.
- Streamlined processes for prescription verification and medication dispensing.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Communicated with patients to ensure quality of care and develop care plans.
- Completed insurance verifications and claim forms for patient intake and processing.
Education
High School Diploma -
St. Albans High School
Saint Albans, WV05-1998
Skills
- Patient record management
- Medication dispensing
- EHR systems proficiency
- Insurance verification
- Prescription processing
- Customer relationship management
- Patient care coordination
References
References available upon request.
Timeline
Patient Care Coordinator
Optum Specialty Pharmacy
05.2012 - Current
High School Diploma -
St. Albans High School