I am a compassionate Care Coordinator known for high productivity and efficient task completion. I am skilled in patient advocacy, interdisciplinary communication, and care plan development. I excel in empathy, active listening, and problem-solving to ensure optimal patient care outcomes.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Care Coordinator
Robert Young Center/Unity Point
Muscatine, IA
01.2018 - Current
Conduct initial and annual assessments and evaluations of patient's needs.
Provide case management services to ensure the delivery of quality care.
Coordinate with other health professionals to develop individualized plans of care for patients.
Monitor and evaluated patient progress, adjusting treatment plans as needed.
Maintaine accurate client records in accordance with agency policies and procedures.
Collaborate with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Facilitate referrals to community resources such as housing, transportation, employment opportunities.
Educate clients on available resources and services within their communities.
Develop individualized service plans based on assessment findings.
Schedule appointments for clients with appropriate medical specialists.
Support clients during hospital admissions and discharges.
Respond promptly to inquiries from patients regarding their care plans.
Maintain records management system to process personnel information and produce reports.
Case Manager
Milestones Area Agency On Aging
Muscatine, IA
06.2012 - 12.2017
Assessed clients' needs, developed service plans and monitored progress towards goals.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Conducted home visits to assess the safety of living environments for clients.
Developed individualized care plans with input from clients and their families.
Collaborated with medical professionals to coordinate treatment plans for clients.
Maintained accurate case records and documentation according to agency guidelines.
Compiled reports on cases and submitted them to supervisors as required.
Counseled clients on available resources within the community that could help meet their needs.
Outreach Coordinator
Senior Resources
Muscatine, IA
06.2008 - 06.2012
Organized and managed community events to promote awareness of organization's services.
Developed relationships with local businesses, government agencies, schools, and other organizations to increase visibility of programs.
Designed flyers, brochures, newsletters, and other materials to advertise programs or services offered by the organization.
Child Care Provider
Kid's Count
Muscatine, IA
06.2003 - 06.2008
Assisted in developing and implementing lesson plans to meet the individual needs of each child.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Maintained daily records of activities, behaviors, meals and naps.
Observed children's behavior and development, communicate information with parents.
Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Read books aloud to small groups or individual children.
Case Manager
Family Resources
Muscatine, IOWA
03.1999 - 08.2003
Assessed clients' needs, developed service plans and monitored progress towards goals.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Conducted home visits to assess the safety of living environments for clients.
Attended court hearings as a representative of the organization when needed.
Counseled clients on available resources within the community that could help meet their needs.
Co-Facilitator
Batterer's Education Program
Muscatine, IA
03.1999 - 07.1999
Assisted in developing and delivering training sessions for participants.
Organized and facilitated group discussions, activities, and exercises.
Provided feedback to participants on their performance during workshops.
Created and maintained a safe learning environment for all participants.
Food Service, Cook, Dietary Aide
Wapello Nursing and Care Center
Wapello, IOWA
02.1993 - 07.1999
Assisted in portioning meals for large groups as needed.
Prepared and cooked a variety of meats, seafood, poultry, vegetables, and other food items according to recipes or individual requirements.
Maintained cleanliness of work area, including all cooking surfaces, utensils, equipment, and refrigerators.
Ensured that all dishes were prepared in accordance with established safety and sanitation guidelines.
Inspected supplies, equipment, and work areas to ensure conformance to established standards.
Child Care Provider
Western Illinois University
Macomb, Illinois
11.1996 - 12.1998
Assisted in developing and implementing lesson plans to meet the individual needs of each child.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Maintained daily records of activities, behaviors, meals and naps.
Observed children's behavior and development, communicate information with parents.
Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Read books aloud to small groups or individual children.
Education
Bachelor of Science - Child Development, Family Life, Gerontology
Western Illinois University
Macomb, IL
05-1996
Associate of Arts - Liberal Arts
Muscatine Community College
Muscatine, IA
05-1996
Skills
Multidisciplinary team collaboration
Progress Monitoring
Medical Terminology
Healthcare knowledge
Scheduling
Documentation proficiency
Policy Adherence
Goal Setting
Care Planning
Certification
Child and Dependent Adult Abuse Mandatory Reporter Training
Domestic Violence Training
BCLS-AHA Health Care Provider Level
Timeline
Care Coordinator
Robert Young Center/Unity Point
01.2018 - Current
Case Manager
Milestones Area Agency On Aging
06.2012 - 12.2017
Outreach Coordinator
Senior Resources
06.2008 - 06.2012
Child Care Provider
Kid's Count
06.2003 - 06.2008
Case Manager
Family Resources
03.1999 - 08.2003
Co-Facilitator
Batterer's Education Program
03.1999 - 07.1999
Child Care Provider
Western Illinois University
11.1996 - 12.1998
Food Service, Cook, Dietary Aide
Wapello Nursing and Care Center
02.1993 - 07.1999
Child and Dependent Adult Abuse Mandatory Reporter Training
Domestic Violence Training
BCLS-AHA Health Care Provider Level
Bachelor of Science - Child Development, Family Life, Gerontology
Western Illinois University
Associate of Arts - Liberal Arts
Muscatine Community College
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