Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Coordinator
New York Psychotherapy
08.2023 - Current
Improved employee satisfaction by simplifying HR processes and implementing efficient systems.
Assisted in talent acquisition through comprehensive job analyses and accurate job descriptions.
Coordinated interviews, meetings, and maintained department calendar.
Enhanced patient care by developing and implementing comprehensive care plans.
Homefinder
Graham Windham
02.2022 - 08.2023
Evaluated foster homes for re-certification and processed intake of kinship referrals for the completion of the expedited home study as per NYC Children's Services, Office of Children and Family Services protocols.
Provided resources and referrals to the agency case planner.
Assessed homes for safety and risk by assuring that foster home is in compliance with agency, city and state mandates; addressed issues, repairs etc. within a reasonable time frame through collaboration with the FPPS case management team.
Maintained and updated foster parent soft files and CONNECTIONS records by completing related reports and inputting data in a timely fashion.
Case Manager
Coalition For Hispanic Family Services
05.2020 - 01.2022
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Participated in monthly case conferences to discuss family case progress, and/or develop intervention strategies to improve family outcomes.
Collaborated with program Case aides in aiding and supporting families in obtaining resources, support services, and advocacy assistance.
Assessed, and referred children/families to supportive and concrete services, housing, financial assistance, medical, immigration, legal, etc.
HR Assistant
Cater One NYC
09.2017 - 05.2020
Improved employee satisfaction by simplifying HR processes and implementing efficient systems.
Assisted in talent acquisition through comprehensive job analyses and accurate job descriptions.
Coordinated and scheduled interviews, meetings and maintained department calendar.
Performed recruitment tasks including posting and updating job openings online, reviewing resumes, and verifying identification documents.
Education
Bachelor of Science - Psychology
Mercy College
Bronx, NY
05.2021
Skills
Multidisciplinary team collaboration
Abstract Reasoning
Motivational Interviewing
Interpersonal Skills
Background Checks
Clinical Documentation
Critical Thinking
HR Policies Compliance
Multidisciplinary Collaboration
Certification
HR Employee Relations - 2017
Certified [Solution Based Coursework] - 2020
Certified [Trauma-Responsive and Informed Parenting Program (TRIPP)] - 2022
Certified [Model Approach to Partnerships and Parenting (MAPP)] - 2022
Bilingual Psychotherapist at New York Psychotherapy and Counseling Center (NYPCC)Bilingual Psychotherapist at New York Psychotherapy and Counseling Center (NYPCC)
Remote Call Center Representative at New York Psychotherapy And Counseling CenterRemote Call Center Representative at New York Psychotherapy And Counseling Center