JUSTIN R. JONES
Detroit,USA
Summary
Reliable team member with background in fast-paced environments including customer service and security. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks. Seeking a role where my skills can be utilized and enhanced.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Detroit, MI
05.2025 - Current
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to identify and report suspicious activities.
- Responded promptly to emergencies and coordinated with local authorities.
- Enforced company policies and procedures to maintain a secure environment.
- Documented incidents and prepared detailed reports for management review.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
Remote Team Member
CADC
Detroit, MI
04.2024 - 11.2024
- Assisted in telephone canvasser recruitment activities and ensured that recruitment goals were achieved throughout the duration of the program.
- Specialized in direct voter telephone contact on behalf of progressive candidates and causes.
- Kept track off new members that signed • up for the program.
- Managed campaigns and projects in over 40 states across the US.
- Provided excellent customer service through solving problems and answering questions.
Security Officer
American Heritage security
01.2023 - 08.2024
- Perform security patrols of designated areas on foot or in vehicle
- Watch for irregular or unusual conditions that may create security concerns or safety hazards
- Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
- Permit authorized persons to enter property and monitors entrances and exits; obtained signature required for employees to enter work site
- Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
- Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
- Aid customers, employees, and visitors in a courteous and professional manner
Pharmaceutical Customer Service Associate
Truepill Pharmacy
01.2022 - 06.2022
- Assisted in telephone canvasser recruitment activities and ensured that recruitment goals were achieved throughout the duration of the program.
- Specialized in direct voter telephone contact on behalf of progressive candidates and causes.
- Kept track off new members that signed up for the program.
- Managed campaigns and projects in over 40 states across the US.
- Provided excellent customer service through solving problems and answering questions.
Direct Care Worker
Assured Health
06.2019 - 01.2021
- Assist individuals with their daily living, providing comfort, care and ensuring a safe environment
- Maintain accurate records of patient care, progress and concerns and relay information to superiors
- Administer medication and treatment; assist nurse with non-ambulatory patients
Intern
University of Toledo
Toledo, OH
09.2018 - 12.2018
- Company Overview: The In and Out project is a program that allows college students to take courses held inside prisons with incarcerated students.
- Throughout the internship I worked with prisoners and discussed mass incarceration with inmates and local law enforcement
- Helped come up with ways to reduce the recidivism rate in this country
- Raised money and to fund programs and initiatives that supports at risk youth in underprivileged communities
- The In and Out project is a program that allows college students to take courses held inside prisons with incarcerated students.
Political Campaign Team Member
Conservation Ohio
Toledo, OH
09.2018 - 11.2018
- Collected data in various counties to determine political strategies, including fundraising goals and budget recommendations
- Collaborated with city and state public officials to help with voter turnout
- Gathered constituents, discussed community issues, and assisted with voter registration
Summer Internship
AmeriCorps
Detroit, Michigan
06.2017 - 08.2017
- 300+ hours of community service, which included the installed of free smoke and carbon dioxide detector
- Cleaned abandoned houses, distributed leaflets, and informed citizens of crime in the neighborhood
Floor Associate/Electronics
Sams Club
Farmington Hills, MI
11.2015 - 08.2016
- Assisted customers in the electronic department by showing and explaining products on display
- Worked independently and was responsible for opening and closing specific buildings on campus
Education
Political Science -
University of Toledo
Toledo, OHSkills
- Customer service
- Data collection
- Observational skills
- Safety protocols
- Incident reporting
- Surveillance systems
Timeline
Security Officer
Allied Universal Security Services
05.2025 - Current
Remote Team Member
CADC
04.2024 - 11.2024
Security Officer
American Heritage security
01.2023 - 08.2024
Pharmaceutical Customer Service Associate
Truepill Pharmacy
01.2022 - 06.2022
Direct Care Worker
Assured Health
06.2019 - 01.2021
Intern
University of Toledo
09.2018 - 12.2018
Political Campaign Team Member
Conservation Ohio
09.2018 - 11.2018
Summer Internship
AmeriCorps
06.2017 - 08.2017
Floor Associate/Electronics
Sams Club
11.2015 - 08.2016
Political Science -
University of Toledo
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