Angela Glodowski
Fremont,NE
Summary
Proven Clinical Coordinator with a track record of optimizing patient care activities at MD West One, adept at multitasking and problem-solving. Demonstrates strong work ethic and personable attitude, excelling in both independent and team settings. Skilled in EMR systems and effective communication, ensuring compliance and enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Clinical Coordinator
MD West One
07.2017 - 11.2024
- Collaborated with physicians, nurses, and other healthcare professionals to coordinate patient care activities and optimize outcomes
- Maintained accurate electronic medical records (EMR) for all patients in compliance with HIPAA regulations
- Managed inventory of medical supplies and equipment, ensuring availability for patient care while minimizing waste
- Trained new staff members on clinic policies, procedures, EMR systems, and safety protocols
- Collaborated with insurance companies to obtain pre-authorization for treatments/procedures ensuring timely reimbursement
Service Coordinator
Kistler Crane and Hoist
03.2015 - 04.2017
- Coordinated and scheduled service appointments for a team of service technicians
- Maintained accurate records of service requests, ensuring all necessary information is documented for future reference
- Dispatched technicians to customer locations based on urgency and availability, optimizing efficiency and minimizing response time
- Collaborated with field technicians to ensure they have the necessary equipment and resources to complete assigned tasks
- Monitored technician progress throughout the day, making adjustments as needed to accommodate emergencies or delays
- Provided exceptional customer service by effectively communicating with clients regarding appointment details and updates
- Resolved scheduling conflicts or issues that arose during the day in a professional and efficient manner
- Collaborated with other departments such as sales or billing to address any customer concerns or billing discrepancies
- Performed quality checks on completed work orders before closing them out in the system
- Identified opportunities for cost savings by optimizing technician routes based on location proximity
- Collaborated with vendors to ensure timely delivery of necessary parts and equipment for service appointments
- Coordinated with external contractors or subcontractors when additional resources were required for large-scale projects
Education
Associate of Science - Nursing
Metropolitain Community College
Omaha, NE05-2008
Skills
- Ability to multitask with efficiency
- Work well independently and with a team
- Good time management, strong work ethic
- Relate well with people from various cultures and social economic conditions
- Adapt well to changing circumstances with problem solving initiative
- Personable attitude
Timeline
Clinical Coordinator
MD West One
07.2017 - 11.2024
Service Coordinator
Kistler Crane and Hoist
03.2015 - 04.2017
Associate of Science - Nursing
Metropolitain Community College