Professional Summary
Overview
Work History
Education
Skills
Timeline

Angela Guillen

Chicago Sewer Experts
Chicago ,IL
4
years of professional experience

Dynamic retail sales associate with expertise in enhancing customer experiences and driving sales. Known for strong interpersonal skills and a positive attitude, contributing to increased customer loyalty and satisfaction.

Bilingual office assistant with a proven track record in time management and multitasking. Skilled in scheduling, data entry, and maintaining accurate records, consistently fostering trust and loyalty among clients and team members.

Work History

Office Assistant

3 Months
Chicago Sewer Experts | 05.2025 - 08.2025
  • Answer client phone calls/messages and assist with scheduling
    appointments.
  • Direct all messages to the appropriate parties. Create and update records, ensuring accuracy and validity of information. Monitor level

of supplies and handle shortages.
Resolve office-related malfunctions and respond to requests or issues. Maintain trusting relationships with suppliers,
customers, and colleagues. Daily upkeep of office areas. Send marketing emails periodically.

  • Day-to-day management of plumbing schedule. Pulling city or village permits for areas we needed to
    work at.
  • Handling payroll for all technicians & office help.

Retail Sales Associate

3 Years 5 Months
Customer Service | 10.2021 - 03.2025
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays to drive customer engagement and improve sales flow.
  • Processed transactions accurately using point-of-sale systems, ensuring a seamless checkout experience.
  • Collaborated with team members to achieve daily sales targets through effective communication and teamwork.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma

Malcolm X | Chicago, IL | 05-2024

Skills

Customer service
Positive attitude
Time management
Data entry
Organizing and categorizing
computer skills
multi-tasks
bilingual
leadership
objective

Timeline

Office Assistant

Chicago Sewer Experts
05.2025 - 08.2025Read More

Retail Sales Associate

Customer Service
10.2021 - 03.2025Read More

Malcolm X

High School Diploma
Read More
Angela Guillen