ANGELA GUZMAN
HR Professional
Raleigh,NC
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
HR Generalist
Law Offices of James Scott Farrin
Durham, NC
01.2021 - Current
- Cut employee orientation time by a third through the development of tools that streamlined and organized new hire paperwork
- Managed the full cycle recruitment process by identifying candidates, interviewing, conducting reference checks and issuing employment contracts
- Hired a total of 117 employees in 2021, increasing overall staff by 30%
- Reduced annual retention rate from 65% to 72% in 2021 by increasing employee engagement in a remote environment
- Modernized employee experience with rewards and recognition, increasing employee morale by 3% measured by our annual employee satisfaction survey
- Co-developed sections of the company's employee handbook outlining payroll, meals, breaks, vacation benefits, company regulations, and performance expectations.
- Processed new-hires, benefits, leave, termination, and payroll paperwork, ensuring 100% compliance with various laws and regulatory mandates and served as primary contact person answering management/staff questions on same.Enroll all new hires in benefits manually
- Assisted accounting department with payroll registration in different states
Business Office Director
Oakmont Senior Living
Stockton, CA
10.2018 - 12.2020
- Managed full recruitment cycle to keep company fully staffed at one location
- Streamlined the online training process for our care staff to stay in compliance
- Oversaw the general administration of the human resource and accounting control functions and procedures in accordance with property policies and procedures
- Modernized employee file process and maintained in accordance with the company's policies and procedures as well as federal, state, and local regulations
- Managed month-end financials and budgeting which included, among other things, accrual preparation and analysis of general ledger/monthly operating statements
- Managed team of 5 receptionists to ensure clients and potential clients were acknowledged
- Processed payroll for 100+ employees using ADP WorkforceNow
Recruiting Manager
Randstad
Lathrop, CA
07.2017 - 10.2018
- Managed full recruitment cycle to keep company fully staffed across two offices, increasing talent pool by 17%
- Led recruitment efforts with job fairs at local events and colleges/universities
- Managed and led a team of 2 junior recruiters and 1 intern to conduct talent and market trend research and review resumes
- Prepared compensation packages for prospect hires and explained healthcare plans and packages
- Processed payroll for 100-150 employees using QuickBooks/Paycor and followed California Labor laws
Human Resources Manager
VIC the PICC
Lodi, CA
07.2017 - 12.2017
- Effectively liaised between senior management and employees to maintain and improve company-employee relations
- Researched, recruited, staffed, onboarded, and trained new company hires according to the needs of department managers and company budget
- Conducted staff meetings and safety trainings
- Ensured compliance of company directives, regulatory concerns, and health and safety protocols
- Administered payroll, company benefits packages, corporate events, and teambuilding meetings and outings
- Cut benefits costs by 12% by negotiating favorable contracts and ensuring that the company did not pay for benefits for which employees were ineligible
- Wrote employee handbook covering company policies, disciplinary procedures, code of conduct, FMLA policy and benefits information
- Introduced company’s first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide
Human Resources Assistant
Field Fresh Foods
Gardena, CA
06.2016 - 05.2017
- Managed the full cycle recruiting process, including sourcing, screening and interviewing candidates
- Conducted new hire orientations in both English and Spanish
- Administered payroll information, compensation materials, and benefits programs
- Assisted HR Director and HR Coordinator with additional admin/HR duties
Business Office Manager
Del Amo Gardens Convalescent Hospital
Torrance, CA
09.2013 - 06.2016
- Processed bi-weekly payroll for 100+ employees using Paycor and ADP
- Contacted Medicare/Medi-Cal insurances for benefit verifications for potential patients
- Improved and modernized the invoices to bill patients and facilities/insurances
- Recovered 43% of patient debt by improving the collections process
- Assisted with recruiting, interviewing, hiring and onboarding for the reception team
- Managed 4 receptionists and created their schedules and handled call outs.
Education
Bachelor of Science - Business Management
California State University - Northridge
Northridge, CA 08.2013 - 07.2017
Skills
Benefits and compensation
Recruitment
Payroll administration
ADP Workforce
Microsoft Suite
Google Suite
PayCor
Zenefits
BambooHR
Timeline
HR Generalist
Law Offices of James Scott Farrin
01.2021 - Current
Business Office Director
Oakmont Senior Living
10.2018 - 12.2020
Recruiting Manager
Randstad
07.2017 - 10.2018
Human Resources Manager
VIC the PICC
07.2017 - 12.2017
Human Resources Assistant
Field Fresh Foods
06.2016 - 05.2017
Business Office Manager
Del Amo Gardens Convalescent Hospital
09.2013 - 06.2016
Bachelor of Science - Business Management
California State University - Northridge
08.2013 - 07.2017