Angela Hall

I answerd phones sat customers helped the waitress when they needed help prepared the bake goods handeld orders and handed them out

I took orders handled money cover breaks and also cross trained to work the grill a worked open to close some days I was in process of training to become a shift leader in till I moved back to Virginia

I was scheduled to open every morning make sure we never rang out of biscuits and perperd the chicken also my job title was to work the whole back of house then I would work front of house by taking orders running drive thru training new employees on how to learn our system and make sure the customers where happy and I would handle customer complaints

Went to different stores and cleaned the stores trained new employees how to use the cleaning machines and clean to their standers

• Oversaw daily food preparation operations to ensure consistency and quality.
• Trained staff on proper food safety practices and kitchen procedures.
• Streamlined inventory management processes to reduce waste and enhance efficiency.
• Coordinated kitchen workflow to meet peak service demands effectively.
• Coordinated with front-of-house staff regarding menu changes or special requests from guests, ensuring seamless communication between departments.
• Conducted regular performance evaluations for team members, recognizing strengths and identifying areas for growth and improvement.
• Facilitated strong teamwork within the kitchen staff, fostering a positive work environment that resulted in increased productivity.
• Reduced food waste through diligent inventory tracking and proper storage techniques.
• Assisted with catering events as needed, demonstrating adaptability during high-pressure situations while maintaining quality standards.
• Created a culture of continuous improvement within the prep team, encouraging open communication and collaboration to achieve excellence in all aspects of kitchen operations.
• Provided ongoing training for team members on new techniques, tools, and best practices, enhancing overall skill levels within the department.
• Managed daily scheduling of prep tasks, ensuring efficient allocation of resources and timely completion of all assignments.
• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Maintained compliance with company policies and procedures for food safety, sanitation, and quality.