ANGELA HAMMOND
Cartersville,GA
Summary
Proactive Shift Night Closing Manager with robust experience in retail inventory management and cash handling accuracy. Adept at maintaining high levels of guest service, training staff, and implementing safety measures. Strong decision-making capabilities and a focus on customer service excellence.
Overview
4
4
years of professional experience
Work History
SHIFT NIGHT CLOSING MANAGER
CAPTAIN DS
2021.06 - Current
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
Shift Leader Manager
BURGER KING
2021.02 - 2024.08
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Education
Associate of Science - HEALTH AND HUMAN SERVICES
Ultimate Medical Academy - Clearwater
Clearwater, FL03.2017
High School Diploma -
Lithonia High School
Lithonia, GA06.1984
Skills
- Supply Chain Understanding
- Loan terms
- Customer Service
- Customer service focus
- Decision-making capabilities
- Retail Inventory Management
- Employment Verification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SHIFT NIGHT CLOSING MANAGER
CAPTAIN DS
2021.06 - Current
Shift Leader Manager
BURGER KING
2021.02 - 2024.08
Associate of Science - HEALTH AND HUMAN SERVICES
Ultimate Medical Academy - Clearwater
High School Diploma -
Lithonia High School
Languages
English
Full Professional
Work Preference
Work Type
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