Diligent Closing Manager supervises closing shift in high-volume, fast-paced retail atmosphere. Responds with flexibility to shifting priorities and rapid change to improve products, services and customer satisfaction. Committed to established closing operating procedures to protect assets and keep employees safe.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Closing Manager
Harps
8848 Kristi Ln, Cedarville, AR 72932
06.2021 - Current
Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
Collaborated with other department managers to address any operational issues, working together to find effective solutions.
Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
Seasonal assists' with irrigation systems and ensure proper watering of plants.
Education
High School Diploma -
Van Buren High School
Pointer Trail, Van Buren, AR 72956
05.2023
Skills
Supply Chain Understanding
Loan terms
Customer Service Management
Decision-making capabilities
Workplace Safety
Retail Inventory Management
Training and Development
Task Delegation
Spreadsheet Management
Team Leadership
Accomplishments
Earned "Rookie of the year" after half a year with Harps. Then went on to earn "Employee of the year" the following year.