Detail-oriented Compliance Manager offering 10 years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Company Overview: HaloMD is the leading Federal No Surprise Act Organization with specialized Independent Dispute Resolution (IDR) focused on physician, provider, and healthcare entity reimbursement.
Conducted comprehensive internal audits of 10 workflows and departments to ensure compliance with organizational policies and operations.
Developed and implemented a comprehensive HIPAA training program for over 150 employees and leaders, ensuring compliance with HHS OCR standards.
Identified and mitigated HIPAA violations, developed corrective action plans, and implemented additional training to prevent future incidents.
Created a monthly communication newsletter for multi-departmental teams to ensure that all members are informed about workflow changes and updates, supplementing information shared in team meetings.
HaloMD is the leading Federal No Surprise Act Organization with specialized Independent Dispute Resolution (IDR) focused on physician, provider, and healthcare entity reimbursement.
Assistant Editor / Compliance Journalist
Amelia Monitor (Part-Time Role)
01.2017 - 09.2024
Conducted investigative pieces on municipal transparency using FOIA requests; raised awareness about major accountability/compliance gaps.
Investigated workplace compliance and voting regulations.
Addressed compliance concerns with Waste Management's ADA requirements.
Ensured adherence to FOIA and state regulations.
Researched local public school system compliance, analyzing SOL scores, DOE guidelines, teacher requirements, and disciplinary measures.
Substitute Teacher, K-12
Amelia County Public Schools (Part-Time Role)
08.2021 - 05.2024
Implemented lesson plans and delivered instruction for grades K-12, ensuring adherence to DOE and school system standards.
Followed school system policies to promote academic success and maintain classroom order.
Maintained classroom schedules and ensured smooth daily operations.
Kept detailed communication logs for regular teachers to facilitate seamless transitions and support student progress.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
4th Grade Teacher
Amelia Academy
08.2022 - 05.2023
Developed and implemented compliance programs tailored to various organizational needs.
Implemented classroom management strategies that fostered student growth and independence, ensuring alignment with legal and regulatory standards.
Maintained weekly communication with parents to discuss student progress and development.
Office Administrator and Compliance Specialist
Dominion Endodontics
08.2011 - 09.2016
Efficiently managed confidential patient data and coordinated scheduling for two specialists, including emergency and same-day visits.
Conducted daily opening and closing of practice. Processed credit card, check, and cash payments efficiently. Executed statement reviews. Verified dental and medical documentation meticulously.
Implemented medical billing for trauma dental patients, resulting in increased office revenue, expanded patient referrals, and enhanced patient retention for endodontic services.
Ensured compliance of all patient forms with American Dental Association standards and legal requirements for the practice.
Accreditation Specialist & DME Specialist
Powhatan Pharmacy
08.2009 - 09.2011
Successfully renewed Healthcare Quality Association on Accreditation (HQAA) for three pharmacies.
Secured new HQAA accreditation for two additional locations.
Provided ongoing training to approximately 50 pharmacists and pharmacy staff on HQAA standards, HIPAA compliance, and CPR procedures.
Phlebotomist & Account Specialist
LabCorp
01.2008 - 01.2009
Phlebotomist & Account Specialist
Cumberland Medical Center
01.2007 - 01.2008
EMT-B
HCA ER
01.2005 - 01.2007
Education
Master of Business Administration -
Longwood University
Farmville, Virginia
12.2007
Master of Legal Studies - Business / Regulatory Compliance
American University - Washington College of Law
Washington, D.C.
Bachelor of Science - Communications
Full Sail University
Winter Park, Florida
Skills
Compliance Oversight
Investigation Techniques
Internal Audit Planning & Execution
Information Security
Data Privacy
HIPAA Compliance
Risk Assessment
Risk Management
Federal Regulation
State Regulation
Law
Arbitration
Negotiation
Team Building
Training
Development
Project Governance
Affiliations
Virginia Notary Public
The Institute of Internal Auditors (IIA)
Certified Compliance & Ethics Professional (CCEP)
American Bar Association
Personal Information
Title: Federal Regulatory Compliance & HIPAA Specialist
Arbitration Specialist and Quality Assurance Subject Matter Expert at Provider Resources Inc.Arbitration Specialist and Quality Assurance Subject Matter Expert at Provider Resources Inc.