Jenna West
Glenwood,IA
Summary
Proven leader in healthcare compliance and quality assurance at Rock Medical Group, adept in compliance oversight and fostering interdepartmental collaboration. Excelled in reducing non-compliance through rigorous audits and data analysis, while enhancing infection control protocols, resulting in improved patient safety. Skilled in policy development and documentation, with a strong ability to communicate effectively across all levels of an organization.
Overview
11
11
years of professional experience
Work History
Compliance Specialist/Lead Quality Assurance Specialist
Rock Medical Group
09.2021 - 05.2024
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
- Performed quality reviews to uncover workflow and communication issues.
- Collaborated with other departments to integrate compliance considerations into daily business operations seamlessly.
- Analyzed data trends from ongoing monitoring efforts, utilizing insights gained to improve upon existing compliance initiatives further continually.
Infection Control Coordinator/Staff Development Specialist
Azria Health Montclair
03.2018 - 03.2021
- Investigated outbreaks and revamped control measures to prevent future incidents.
- Identified risks proactively, preparing teams for likely infections based on seasonal changes or current epidemiological trends.
- Evaluated hospital-onset and healthcare-acquired infections by conducting root cause analysis.
- Identified and mitigated unnecessary infection risks through regular reviews and procedural assessments.
- Set clear policies to improve success of infection control measures in departments.
- Developed effective training programs to help staff understand and implement critical protections.
- Reduced infection rates by implementing and monitoring strict infection control protocols.
Dialysis Registered Nurse
DaVita Medical Group
03.2017 - 03.2018
- Collaborated with interdisciplinary team members to ensure comprehensive care for all patients undergoing dialysis.
- Coordinated care with other healthcare providers, such as dietitians and social workers, to ensure comprehensive support for patients during their dialysis journey.
- Improved patient outcomes through diligent monitoring of vital signs and timely intervention when necessary.
- Provided emotional support to patients coping with chronic kidney disease, helping them navigate complex medical information while maintaining hope for improved health outcomes.
- Increased patient safety by adhering to strict infection control protocols throughout the entire dialysis process.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Staff Registered Nurse, Emergency Department
CHI Health Creighton University Medical Center Bergan Mercy
09.2015 - 01.2017
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
- Collaborated with physicians to develop comprehensive treatment plans tailored to individual patient needs.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
Corrections Nurse
Pottawattamie County Jail
10.2013 - 08.2015
- Utilized evidence-based practices to guide decision-making processes when evaluating new treatment options or modifying existing plans.
- Developed strong rapport with inmates, fostering trust and open communication for effective healthcare delivery.
- Collaborated with multidisciplinary teams to ensure a safe, secure, and therapeutic environment for inmate patients.
- Fostered positive relationships with correctional officers and other facility staff to promote a collaborative approach to inmate healthcare.
- Exhibited strong clinical judgment by accurately triaging patients and escalating concerns to higher levels of care when necessary.
- Assisted in emergency situations, providing critical first-response care while adhering to strict safety protocols.
Education
Associate of Science - Nursing
Iowa Western Community College
Council Bluffs, IA05.2013
Skills
- Compliance knowledge
- Compliance Monitoring
- Internal Auditing
- Compliance Oversight
- Documentation skills
- Regulatory understanding
- Data Analysis
- Process Implementation
- Policy Development
- Outlook, Word, Excel, Publisher
Timeline
Compliance Specialist/Lead Quality Assurance Specialist
Rock Medical Group
09.2021 - 05.2024
Infection Control Coordinator/Staff Development Specialist
Azria Health Montclair
03.2018 - 03.2021
Dialysis Registered Nurse
DaVita Medical Group
03.2017 - 03.2018
Staff Registered Nurse, Emergency Department
CHI Health Creighton University Medical Center Bergan Mercy
09.2015 - 01.2017
Corrections Nurse
Pottawattamie County Jail
10.2013 - 08.2015
Associate of Science - Nursing
Iowa Western Community College
Similar Profiles
Chris CaseChris Case
RECRUITER at Rock Medical GroupRECRUITER at Rock Medical Group
Katie ThompsonKatie Thompson
Registered Nurse at St. David's Round Rock Medical CenterRegistered Nurse at St. David's Round Rock Medical Center
Donna SotoDonna Soto
Case Manager at HCA Healthcare (Round Rock Medical Center)Case Manager at HCA Healthcare (Round Rock Medical Center)