Sales professional with great customer service skills. Great in a team or an individual environment. Adaptable and reliable, with focus on achieving client satisfaction and organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Mortgage Loan Originator
Cross Country Mortgage
01.2022 - Current
Worked with underwriters to fix application problems and resolve issues.
Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
Mortgage Loan Originator
VanDyk Mortgage
06.2017 - 01.2022
Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.
Manager
ISelect Health Solutions
08.2012 - 09.2014
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managing Paralegal
Law Works
01.2008 - 10.2010
Prepared Pro-Se Documents for Clients. This included motions, deeds, bankruptcy's, divorce, and evictions.
Improved overall efficiency by streamlining paralegal processes and implementing new case management software.