Luke Ham
Edmond,OK
Summary
Results-driven Mortgage Loan Originator with a strong background in analyzing market trends and providing informed mortgage solutions. Committed to delivering exceptional customer service and fostering lasting relationships to facilitate seamless loan processes.
Overview
13
13
years of professional experience
Work History
Mortgage Loan Originator
Financial Concepts Mortgage
Edmond, OK
10.2025 - Current
- Developed relationships with real estate agents, builders, title companies, attorneys and other referral sources.
- Provided excellent customer service at all times by responding promptly to inquiries.
- Conducted follow-up activities with borrowers throughout entire loan process.
- Met with applicants to obtain information for loan applications and answer questions about loan process.
- Educated customers regarding actions and strategies for debt repayment.
- Assisted customers in obtaining necessary documentation needed for loan approval purposes.
- Monitored market conditions related to interest rates, regulatory changes.
- Analyzed market trends to provide clients with informed insights on mortgage options.
- Informed customers of application deadlines, approvals and denials.
- Facilitated timely follow-up activities with borrowers throughout entire loan process.
Mortgage Loan Originator
VanDyk Mortgage Corp
Albuquerque, NM
01.2018 - 09.2025
- Provided excellent customer service at all times by responding promptly to inquiries.
- Met with applicants to obtain information for loan applications and answer questions about loan process.
- Educated customers regarding actions and strategies for debt repayment.
- Maintained a thorough knowledge of current lending regulations, policies, and procedures.
- Assisted customers in obtaining necessary documentation needed for loan approval purposes.
- Conducted follow-up activities with borrowers throughout entire loan process.
- Developed relationships with real estate agents, builders, title companies, attorneys and other referral sources.
- Conducted follow-up activities with borrowers throughout the entire loan process.
- Cultivated strong connections with clients to understand their needs and provide tailored mortgage solutions.
Mortgage Transaction Coordinator
Vandyk Mortgage Corp
Albuquerque, NM
09.2014 - 12.2017
- Organized and tracked all transactions from contract to close of escrow.
- Maintained accurate records of all activities within the transaction process in an organized manner.
- Streamlined document organization processes to enhance efficiency and reduce processing times.
- Communicated effectively with buyers and sellers, lenders, attorneys, title companies and other parties involved in the transaction process.
- Cultivated congenial relationships with clients and other parties in transactions with ultimate focus on customer satisfaction and business growth.
- Provided updates to clients throughout the entire transaction process via email or phone calls.
- Updated transaction status in internal databases on a daily basis.
- Coordinated timelines effectively to ensure all parties met deadlines and maintained smooth transaction flow.
- Cultivated strong relationships with clients to enhance satisfaction and ensure smooth transaction experiences.
Mortgage Transaction Coordinator
Loan Logic
Albuquerque, NM
08.2012 - 08.2014
- Handled document preparation tasks such as recording deeds, mortgages, releases of liens.
- Processed real estate transactions from start to finish, smoothly communicated between clients, sales staff and title companies and drove on-time, smooth, and stress-free closings.
- Maintained accurate records of all activities within transaction process in an organized manner.
- Provided updates to clients throughout the entire transaction process via email or phone calls.
- Communicated effectively with buyers and sellers, lenders, attorneys, title companies and other parties involved in the transaction process.
- Cultivated strong relationships with clients to enhance communication and ensure satisfaction throughout transaction processes.
- Updated transaction status in internal databases on a daily basis.
- Organized and tracked all transactions from contract to close of escrow.
- Monitored all deadlines throughout transaction process to ensure timely completion and compliance.
Skills
- Relationship building
- Documentation management
- Market analysis
- Customer education
- Mortgage regulations
- Client consultation
- Cross-functional communication
- Risk assessment
- Problem solving
- Attention to detail
- Loan structuring
- Credit evaluation
- Residential mortgage lending regulations
- Referral generation
- Pipeline management
- Underwriting guidelines
- Licensed mortgage loan originator
- Financial analysis
- Regulatory compliance
- Refinancing options
- Production leadership
- Loan product promotion
- Loan product sales
- Loan origination
- Pre-approval process
- Multitasking Abilities
- Excellent communication
- Professional demeanor
- Complex Problem-solving
- Adaptability and flexibility
- Financial advisory
- Adaptability
Timeline
Mortgage Loan Originator
Financial Concepts Mortgage
10.2025 - Current
Mortgage Loan Originator
VanDyk Mortgage Corp
01.2018 - 09.2025
Mortgage Transaction Coordinator
Vandyk Mortgage Corp
09.2014 - 12.2017
Mortgage Transaction Coordinator
Loan Logic
08.2012 - 08.2014