Excel
Alexander Graham
Pinconning,MI
Summary
Organized Mortgage Loan Officer with 2 years of experience in sales and client relations. Extensive financial knowledge and success in client education. Adept at mathematical accuracy, following financial regulations, and scheduling/time management.
Overview
9
9
years of professional experience
Work History
Mortgage Loan Originator
Rocket Mortgage
Work From Home
01.2022 - Current
- Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
- Improved client satisfaction rates by providing timely communication and updates on loan statuses.
- Streamlined the loan origination process with thorough pre-qualification assessments, resulting in faster decision making.
- Developed strong relationships with real estate agents, increasing referral business and expanding client base.
- Assisted credit officers with loan applications to originate more than 100 loans.
Construction Worker
S. E. Graham & Associates
St. Clair Shores, MI
06.2015 - 01.2022
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Assisted in the management of 2 construction teams in 5 different projects
Education
No Degree - Engineering/Nursing
Saginaw Valley State University
University Center, MIHigh School Diploma -
Lakeview High School
St. Clair Shores, MI06.2017
Skills
- Sales Development
- Time Management
- Promotional Support
- Relationship Building
- Problem-Solving
- Client Account Management
- Scheduling and Planning
- Building/Construction Knowledge (materials, etc)
Software
Microsoft Word
Affiliations
- Hunting/Fishing: Provided fishing charters on Lake St. Clair
- Household Projects: Remodeling and updating our home
References
References available upon request.
Timeline
Mortgage Loan Originator
Rocket Mortgage
01.2022 - Current
Construction Worker
S. E. Graham & Associates
06.2015 - 01.2022
No Degree - Engineering/Nursing
Saginaw Valley State University
High School Diploma -
Lakeview High School