Angela Hayes
Murfreesboro
Summary
Dedicated Ophthalmic Technician 3 at Vanderbilt Eye Institute, skilled in diagnostic testing and patient care. Enhanced patient satisfaction through compassionate communication and efficient appointment management. Proficient in visual acuity assessment and equipment calibration, contributing to improved diagnostic accuracy and timely interventions in ocular health. Committed to continuous professional development and exceptional patient outcomes.
Overview
26
26
years of professional experience
Work History
Ophthalmic Technician 3
Vanderbilt Eye Institute
04.2000 - Current
- Assisted in conducting preliminary eye examinations and tests to evaluate patient vision.
- Operated diagnostic equipment, including autorefractors and tonometers, ensuring accurate readings.
- Documented patient histories and test results in electronic health records, maintaining accuracy and confidentiality.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Prepared examination rooms by sterilizing instruments and organizing supplies for efficient workflow.
- Educated patients on pre- and post-operative care instructions, enhancing understanding of procedures.
- Supported ophthalmologists during clinical procedures, contributing to a smooth patient experience.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
- Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Improved patient satisfaction by providing efficient and accurate diagnostic testing.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Reduced wait times for patients by efficiently managing appointment schedules and coordinating with other staff members.
- Provided timely follow-up care for post-operative patients, ensuring successful recovery and addressing any complications promptly.
- Increased patient understanding of their eye conditions through clear explanations and demonstrations of treatment plans.
- Contributed to the success of eye surgeries by preparing patients and ensuring proper pre-operative procedures were followed.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Ensured accuracy in diagnostic measurements by regularly calibrating ophthalmic instruments according to manufacturer guidelines.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Optimized clinic efficiency by maintaining up-to-date knowledge of ophthalmic technology advancements and best practices.
- Skillfully performed tonometry tests to measure intraocular pressure, assisting in the early detection of glaucoma.
- Enhanced patient comfort and cooperation with detailed pre-examination briefings, preparing them for various eye tests.
- Facilitated smoother diagnostic process by meticulously preparing and maintaining ophthalmic equipment for each examination.
- Improved patient flow by efficiently managing appointment schedules, reducing wait times significantly.
- Fostered culture of continuous improvement by participating in professional development workshops and seminars.
- Enhanced diagnostic accuracy by taking detailed patient histories, informing more personalized treatment plans.
- Contributed to significant improvement in patient satisfaction scores by consistently delivering compassionate care.
- Assisted in minor ophthalmic surgeries, ensuring safe and sterile environment for optimal patient outcomes.
- Achieved high level of accuracy in measuring and recording intraocular pressure, aiding in early detection of glaucoma.
- Reduced patient anxiety, explaining eye care procedures and answering questions with empathy and clarity.
- Supported patient education by creating informative materials on eye health maintenance and disease prevention.
- Maintained up-to-date knowledge of advancements in ophthalmic technology, ensuring clinic's practices were current and effective.
- Ensured compliance with healthcare regulations, meticulously sterilizing instruments and maintaining clean work environment.
- Bolstered team morale and clinic reputation by participating in community eye care outreach programs.
- Improved early detection of eye diseases by skillfully conducting retinal imaging, facilitating timely intervention.
- Conducted comprehensive visual acuity testing, contributing to accurate diagnoses for improved patient care.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Identified issues during preliminary exam and addressed concerns with physician.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Education
Associate of Applied Science - Medical Assistant
Draughns Junior College
Nashville, TN05-1999
Skills
- Patient care
- Diagnostic testing
- Chart documentation
- Medical history documentation
- Glaucoma screening techniques
- Visual prescreening
- Ophthalmic imaging expertise
- Patient relations
- Visual field testing
- Equipment calibration
- Supplies inventory
- Appointment management
- Ocular motility assessment
- Ocular measurements
- Manual refractions
- Refractive error measurement
- Ophthalmic instrument maintenance
- Color vision testing
- Corneal topography analysis
- Spectacle prescription interpretation
- Medication administration
- Optical coherence tomography
- Pachymetry knowledge
- Vision testing
- Ophthalmic equipment expertise
- Autorefractor operation
- Ocular disease recognition
- Supply restocking
- Ophthalmic terminology
- Patient education
- Pharmacology
- Visual acuity assessment
- Ophthalmology testing
- Electronic health records management
- Slit-lamp biomicroscopy
- Minor surgery assistance
- Intraocular pressure measurement
- Medical history obtainment
- Retinal procedure assistance
- Ophthalmologist support
- Patient information documentation
- Eye anatomy
- Preliminary testing
- Examination room preparation
- Cleaning & sanitation
- Intake management
- Visual acuity testing
- Instrument sterilization
- Physician support
- Physician assistance
- Surgical care
- Patient assessment
- Heartsaver CPR AED (CPR AED)
- Active listening
- Color vision assessment
Timeline
Ophthalmic Technician 3
Vanderbilt Eye Institute
04.2000 - Current
Associate of Applied Science - Medical Assistant
Draughns Junior College