Wendy Johnson
Nashville,TN
Summary
To obtain a rewarding position within a progressive organization that will allow knowledge, skills, healthcare experience, and compassion for humanity to further my professional development and career growth.
Overview
20
20
years of professional experience
Work History
Laboratory Assistant/Pathology Support Lead/Screener
PathGroup/Vanderbilt Medical Center
06.2021 - Current
- Assist the technical support manager with pathology support operations on a day-to-day basis for all outside hospital locations.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, accessioning, and noting times of collection.
- Monitor Inbound and outbound customer service department calls.
Accessioning/Quality Management Representative Team Lead
Covenant Surgical Partners
06.2013 - 09.2020
- Assists in preparing work schedules and periodic evaluations of department personnel
- Responsible for all aspects of the accessioning department to include assisting the Supervisor and laboratory services staff to ensure the departments daily, efficient operation
- Assists in ensuring accuracy and high quality of clerical and accessioning work
- Troubleshoot, fix and/or follow up on accessioning related issues and escalate where appropriate
- Accessioning of laboratory specimens
- Verifies patient demographics and specimen information are accurate before each submission
- Facilitates client service follow-up calls to ensure 24-hour turnaround time on all results
- Monitored upper and lower GI endoscopy special flags and tracking reports
Ophthalmic Medical Assistant/Histology Laboratory Assistant
Vanderbilt Eye Institute/VUMC
01.2008 - 06.2013
- Obtains medical history and perform comprehensive medical eye exams
- Performs contact lens exam for RGP, soft, scleral, synergeyes, clearkone and hybrid lenses
- Administers various diagnostic testing as prescribed by provider
- Proficient in the use of Humphrey Visual Field equipment
- Retrieves and issues work list from laboratory Information System (LIS)
- Maintains histology files and records including slides and paper files
- Responsible for VPLS billing
- Provides patient service follow-up calls
Credentialing Coordinator
Tenet Healthcare
03.2005 - 01.2008
- Processes initial credentialing and re-credentialing applications
- Screens practitioners' applications and supporting documentation to ascertain their eligibility
- Collects information from the National Practitioner Data Bank (NPDB), the applicant and their malpractice insurer, and other relevant sources
- Identifies discrepancies in information and conducts follow-ups
- Assists customers with credentialing inquiries
- Responds to health plan provider inquiries
- Captures primary source documentation in computer databases
- Ensures compliance with applicable laws, regulations, procedures, and policies
Education
Academic Diploma - Business Administration
Greenville High School
Greeneville, TN05-1987
Skills
- Customer satisfaction
- Strong work ethic
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Reliability
- MS Office, EMR system EPIC,Star Panel, Kronos, Ultipro, LIS, Microsoft Excel, Intranet, Cerner
Timeline
Laboratory Assistant/Pathology Support Lead/Screener
PathGroup/Vanderbilt Medical Center
06.2021 - Current
Accessioning/Quality Management Representative Team Lead
Covenant Surgical Partners
06.2013 - 09.2020
Ophthalmic Medical Assistant/Histology Laboratory Assistant
Vanderbilt Eye Institute/VUMC
01.2008 - 06.2013
Credentialing Coordinator
Tenet Healthcare
03.2005 - 01.2008
Academic Diploma - Business Administration
Greenville High School
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