ANGELA HEDGES

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reported issues to higher management with great detail.

Greeted customers and provided exceptional customer service .

Conducted inventories on a regular basis to track stock levels.

Described merchandise and explained use, operation and care.

Restocked shelves as needed to insure sufficient inventory levels . Maintained excellent customer service to ensure return customers.

• Managed staff performance through regular evaluations, providing constructive feedback and coaching opportunities.
• Cultivated a positive work atmosphere prioritizing employee morale which resulted in low turnover rates high levels of satisfaction among team members.
• Monitored food quality closely throughout preparation stages from receiving shipments to production to presentation at the counter or display case.
• Developed strong vendor relationships, negotiating pricing and delivery schedules for optimal inventory levels.
• Maintained a clean and sanitary deli environment, adhering to health department regulations and company policies.
• Introduced new product lines to the deli department based on consumer trends and market research, driving sales growth within the category.
• Oversaw ordering processes for supplies and products, maintaining appropriate stock levels to meet anticipated demand while minimizing overstock situations.