Focused Legal Secretary with solid administrative support background. Pays attention to details as well as considering larger picture when managing court filing procedures and deadlines.
Overview
18
18
years of professional experience
Work History
Legal Secretary
Mullen & Associates, P.C.
Crown Point, IN
08.2018 - Current
Organized files for court proceedings.
Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
Received and placed telephone calls to clients and prospective clients.
Diligently edited legal correspondence for grammar and spelling.
Filed documents with courts on behalf of attorney.
Arranged for delivery of legal correspondence to clients, witnesses and court officials.
Obtained signatures from attorneys for legal documents.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Developed and maintained filing and retrieval systems.
Build client relationships.
Salon Coordinator
Vanis Hair Salon
Crown Point, IN
10.2013 - 08.2019
Managed salon's master calendar to organize customer appointments, employee schedules and special events.
Greeted patrons upon arrival at salon, offering prompt, courteous service.
Upsold salon products and services to customers through effective communication and successful marketing methods.
Handled all payments and refunds, making sure that charges and correct tax were applied.
Scheduled appointments by phone, email and in person and recommended additional services.
Maintained client waiting area, ensuring that it was kept clean at all times.
Handle all opening and closing salon procedures including high level cash handling.
Assure clients are scheduled in advance to ensure a high rate of return business.
Provide professional costumer service.
Take initiative to help manage the overall flow of the salon.
Secretary
Crossroads Services, LLC
Munster, IN
08.2011 - 10.2013
Answered multi-line phone system and greeted callers enthusiastically.
Scheduled appointments and conducted follow-up calls to clients.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing and filing documents.
Completed accurate daily report documents, memos and invoices.
Handled daily scheduling tasks and provided administrative support for entire department.
Provide professional and error free transactions /correspondence; set and meet assigned deadlines for project assignments relating to customer, employee or vendor follow-up.
Assist the Owner/President by relieving him of minor administrative details.
Executive Administrative Assistant
First United Bank
Crete, IL
02.2006 - 08.2011
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Organized and updated schedules for executives.
Used software to coordinate meetings, appointments and tasks senior executives.
Used software to coordinate meetings, appointments and tasks senior executives.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Attend Board appointed Committee meetings and prepare accurate/timely minutes to reflect the activities of these committees.
Plan and coordinate Bank-wide Corporate, Business and /or Retail Events.
Assist in coordination of the Annual Meeting; prepare materials for meeting as directed by the Chairman of the Board and/or President/CEO.
Assist Bank and Holding Company Board members in various filing, produce stock certificates, correspondences and regulatory matters.
Processed travel expenses and reimbursements for executive team and senior management group.
Education
Associate of Applied Science - Business Administration And Management
International Academy of Technology And Design
Chicago, IL
License - Cosmetology
Don Roberts School of Hair Design
Munster, IN
Paralegal - Legal Studies
Ivy Tech Community College of Indiana
Valparaiso, IN
Skills
Active Listening
Legal Document Preparation
Document Filing
Clerical Support
Administrative Support
Professional
Reliable
Ability to Organize and Simplify Tasks
Time Management
Team Worker
Excellent Interpersonal Skills, Customer Service and Phone Manner
Timeline
Legal Secretary
Mullen & Associates, P.C.
08.2018 - Current
Salon Coordinator
Vanis Hair Salon
10.2013 - 08.2019
Secretary
Crossroads Services, LLC
08.2011 - 10.2013
Executive Administrative Assistant
First United Bank
02.2006 - 08.2011
Associate of Applied Science - Business Administration And Management